Store Lead

Mud Bay•Maple Valley, WA

42d•Onsite

About The Position

Mud Bay’s Store Leads are the backbone of Mud Bay. They are empowering, responsible, and committed to growing and helping others develop within Mud Bay. This is a full-time position, with a Good Faith Estimate (GFE) of a median of 32 hours per week. Six days of availability are needed; this position typically works 5 days a week for a variety of shifts.

Requirements

1+ years of proven leadership experience or equivalent
Has a high school diploma, GED, or equivalent
Delegation, coaching and mentoring others through tasks
Ability to give and receive feedback
Ability to identify top business and people needs and prioritize
Must be 18 years or older
Ability to lift to 45 pounds
Experience leading a team required
Competent with basic math, comfortable using computers, calculators and 10-keys
Has a passion to continuously learn about dogs, cats and small animals
Instinctively gracious: genuinely enjoys making others feel welcome
Highly accountable: follows through on commitments
Has integrity: says and does what she or he believes to be right
Has good judgment: makes rational, ethical decisions aimed toward long-term goals and outcomes
A self-starter, but happy to take direction and learn from others
A team player: contributes to the happiness and effectiveness of co-workers
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay
Interested in building a career with Mud Bay

Responsibilities

Provides a happy, educational, and fun experience for all who visit our stores
Thrives in a retail environment and will engage dog and cat owners in conversation, connect with them on a personal level, and help them find solutions to fulfill the needs of their animals, while ensuring that staff members are doing the same
Contributes to sales growth by providing complete, holistic solutions that promote long-term health for dogs and cats
Performs transactions at the point of sale, cash handling and other financial procedures accurately and efficiently
Makes decisions based on good judgment and Mud Bay's mission and values
Enjoys learning and wants to learn continuously about animal health and nutrition and leadership. Willing to help others learn in a team environment
Contributes to a team that celebrates differences and works together in a fun environment by providing fair leadership in all aspects of store operations
Leads, trains, and works with team to maintain the cleanliness, organization and attractiveness of store's sales and support areas
Leads, trains, and works with team to maintain inventory by continuously and accurately receiving, rotating, restocking, and facing the store
Leads, trains, and works with team to ensure accurate stocking levels and quantities on hand to provide a fully stocked and functional store
Communicates with the manager and leadership team frequently to provide useful information ensuring the growth of staff’s abilities, performance and needs
Considers and anticipates the needs of the store and the team while reflecting the values and character of Mud Bay
Opens and closes the store – leading the team during the day
Delegates, empowers, and ensures the experience is happening for customers and employees
Is comfortable with retail scheduling, including a variety of shifts
Is able to work at a minimum of four locations, between a home store and assisting at neighboring locations