Store Lead | Pop-up Store | Woodburn, OR — temporary

ARC'TERYX • Woodburn, OR

2d • $23 - $26 • Onsite

About The Position

This is a temporary Store Lead position for a pop-up Arc'teryx outlet in Woodburn, OR. The role involves working alongside the Assistant and Store Manager to lead Product Guides and facilitate the guest experience. The Store Lead is involved in all aspects of the retail store, including experience, product, community, operations, and people, with an emphasis on evolving practices. The ideal candidate is passionate about the outdoors, product-obsessed, and committed to bold objectives. They will provide coaching on people experience, guest experience, and business needs, taking initiative and offering feedback.

Requirements

• One or more years of leadership experience
• 1 – 2 years of retail experience
• Passion for customer service and delivering an exceptional experience for guests
• Ability to seek and offer relevant feedback, coaching and development in the moment
• Comfortable adhering to and enforcing health and safety guidelines at all times
• Proven ability to set a clear vision, align your team around common goals and foster commitment to these objectives
• Strong time management skills and can prioritize and adapt to daily business needs in the moment, giving feedback and direction when needed
• Highly flexible and adaptable when faced with ambiguity
• Ability to seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
• Passion for getting outside and living it
• Strong written and verbal communication
• Ability to lift up to 30 lbs

Nice To Haves

• Excited by the opportunity of unlocking someone’s potential, and coaching others comes naturally
• Enthusiasm that makes others eager to join you and follow your lead

Responsibilities

• Leading in alignment with the Arc'teryx Vision, Purpose and Values
• Supporting the entire in-store experience during your shift, with an acute awareness of what’s happening on the sales floor at any given moment
• Supporting product guides in delivering a world-class guest experience through authentically sharing technical product knowledge
• Championing floor leadership and exceptional guest experience by leading from the floor 5 days of the week
• Supporting the oversight and leadership of the floor which includes the five pillars of the business (experience, product, community operations and people)
• Building community by actively sharing brand information and event specifics with the team and guests, ensuring each individual feels invited to join in
• Coaching and providing feedback to product guides to unlock their potential and support the store in reaching targets
• Supporting inventory management throughout the day to maximize sell-through, including receiving, processing, restocking and destocking, and visual merchandising
• Communicating all company initiatives, policies, and priorities to the team in collaboration with, or as required by, the Store Manager
• Leveraging all necessary tools to manage the store business operations in overseeing sales targets, labor and budget management
• Networking with potential partners to support events and to help maximize brand engagement in the community
• Managing the opening and closing procedures for the store, as designed by the company and leadership team
• Answering store phones and responding to voicemails and store emails; on occasion, this could include responding on the Regional social media channels
• Rotating through areas of focus to deep dive into each of the five pillars of the business
• Utilizing the Point of Sale system to accurately and efficiently process guest transactions including warranties, Used Gear trade-ins, purchases, and returns

Benefits

• Paid time off
• Wellness time
• No Wasted Day program (dedicated paid days to get outside & explore)
• Professional development opportunities
• Arc'teryx Academies (outdoor skill-building events)
• Employee Belonging Councils
• Access to employee discounts and Pro Deals (exclusive discounted pricing on gear)
• Bonus plan based on store performance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed