Hatch Show Print Store Key Holder

Country Music Foundation•Nashville, TN

1d•Onsite

About The Position

The Country Music Hall of Fame® and Museum, Retail Department is seeking a Full-Time, Non-Exempt Store Key Holder for Hatch Show Print. Located in downtown Nashville, the museum documents and interprets the history of country music. Hatch Show Print, established in 1879, is a renowned letterpress print shop owned by the museum. This role involves preparing the store for opening, assisting sales supervisors, engaging with customers, selling merchandise, and providing information about products and museum exhibits.

Requirements

High School graduate
1 - 2 years’ retail experience
Punctuality and reliability
Ability to uphold a strong attendance record.
Must be able to work a flexible schedule including weekends, evenings and some holidays
Standing required for almost entire work shift
Bend, lift, open, and move product up to 50 pounds as needed
Must pass a background check

Nice To Haves

Strong customer service skills
Outgoing and friendly personality
Knowledge of country music a plus
College degree or college courses in a related field a plus
1 – 2 year’s supervisory experience in a retail environment a plus
Ability to multi-task and problem solve
Upbeat and energetic
Demonstrates empathy and a sense of ownership, actively striving to make another's experience better
Strong communication skills (oral, written and presentation)
Hands-on, initiator, and hard worker
High performer, driven through self-motivation and agility
Detail-oriented
A team player
Ethical, honest and accountable

Responsibilities

Bring positive recognition to CMHOF’s brand through professionalism, enthusiastic attitude and effective communication.
Open/close the store and start preparations for the day, including change orders prior to store opening.
Assist cashiers in periods of high customer volume.
Complete daily opening and closing procedures with accuracy.
Maintain a tidy and organized store.
Monitor and assist cashiers and other retail staff.
Provide customer-focused service; welcome customers to the store and assist them with requests.
Handle managerial tasks when Supervisors are unavailable.
Manage bank deposits, balance point of sale drawers and change orders.
Perform daily activities and tasks assigned by Retail Manager and Supervisors.
Protect the security of cash, inventory, and other assets according to company guidelines and directives.
Assist Management in execution of daily tasks and to maximize sales.
Demonstrate an in-depth knowledge of the merchandise and develop product knowledge among selling staff.
Ability to think and react in a high-energy, fast-paced environment.
Maintain a "team-oriented" outlook.
Innate sense of responsibility and accountability.
Restock store product with direction from Retail Manager and Supervisors.
Be aware of daily sales goals and encourage team to meet them.
Communicate goals, procedures and customer service guidelines to Sales Associates.
Assure store is fully stocked and advise when inventory is running low.
Ability to perform other tasks as assigned from time to time by Store Management without hesitation.
Learn and disseminate information about Country Music Hall of Fame and Museum exhibits and programs.

Benefits

$17.00/Hour Base Pay
FREE 24/7 Downtown Parking
Medical, Dental, Vision, Life Insurance Options
401(K) with Employer Match
Employee Assistance Program (Free Counseling and Legal Services)
Eligibility for Public Service Student Loan Forgiveness
FSA and Dependent Care Options
Generous Vacation and Sick Paid Time Off
Complimentary Admission to the Museum for yourself, family, and friends
Free or Discounted Entry to Local Venues including The Frist Art Museum, Nashville Zoo, National Museum of African American Music, The Opry, The Ryman Auditorium, and more!