Store/Hiring & Training Support

Kroger•Glendale, WI

1d•Onsite

About The Position

This position supports store management in the recruitment, hiring, and training efforts within the store. The role involves creating an outstanding customer experience through exceptional service and maintaining a safe and clean environment that encourages customer returns. It also requires embracing the Customer 1st strategy, encouraging associates to deliver excellent customer service, and demonstrating the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Must be 18 or older
Ability to handle stressful situations
Effective interpersonal, communication and customer service skills
Strong attention to detail and organizational skills
Proficient computer skills
Knowledge of basic math (e.g., counting, addition, and subtraction)
Ability to preserve confidentially of information

Nice To Haves

High school diploma or GED
Working knowledge of employment law
Second language (speaking, reading and/or writing)

Responsibilities

Promote trust and respect among associates and maintain confidentiality of associate information
Refer associates with employment concerns to the store management team and/or to follow the open-door policy
Communicate with store management about current hiring needs and associate training that needs to be complete
Ensure hiring tables are up, supplied, clean and tidy; hold in-store job fairs and attend external job fairs as needed
Build and maintain hiring system requisitions
Schedule interview for store leader and department leaders
Complete the new hire on-boarding process including new hire paperwork, I-9s, web-based learning, etc., accurately and timely
Enter new associate information into store systems and enroll associates in the timekeeping system
Issue rewards cards, name badges, training materials, uniforms, personal protective equipment, etc. to associates
Conduct store walks with new and transferred associates
Schedule new, transferred, and promoted associates for training including web-based learning courses and on the job training
Follow up with associates and department leaders to ensure training occurs and to assess progress
Maintain employee files, employee communication boards and breakroom legal postings
In conjunction with store management, administer drug tests as needed
Participate in human resource conference calls
Adhere to all local, state and federal laws and company guidelines
Must be able to perform the essential functions of this position with or without reasonable accommodation