Store Hardlines Manager #101 - Orange Park, FL

Academy Sports + Outdoors•Orange Park, FL

12d•Onsite

About The Position

At Academy Sports + Outdoors, our vision is to be the best sports + outdoors retailer in the country. We are a passionate, purpose-driven team committed to each other and our customers. With over 80 years of history, we foster a culture that puts people first, creating opportunities for growth, meaningful connections, and supporting every Team Member's journey. We believe in the power of fun, and this role offers the chance to not only help customers gear up for their adventures but to launch your own. As a Hardlines Manager, you will lead the day-to-day operations of dynamic departments including Camping, Fishing & Hunting, Outdoor, Firearms, and Team Sports. You will translate business priorities into actionable plans for your team, ensuring strong merchandising, staffing, and operational discipline to drive sales, customer trust, and overall store performance. Your responsibilities include planning labor, coaching leaders, and ensuring accountability for safety, compliance, and service standards. You will analyze performance metrics, conduct department walks, and use feedback, data, and observations to improve the customer experience and team engagement.

Requirements

Minimum of 3 years of relevant leadership or management experience required.
Demonstrated success leading departments of up to 40 team members while driving operational excellence and achieving sales targets.
Strong customer focus with a proven commitment to delivering exceptional service.
Ability to analyze business results and translate insights into action.
Clear and confident communication skills across diverse audiences.
Comfort making decisions in a fast-paced, retail environment.
Knowledge of operational processes, safety standards, and compliance requirements.
Ability to complete required certifications, including Firearms Sales and Power Industrial Truck.
A team-first attitude; willing to step in wherever needed.

Nice To Haves

Bachelor’s degree in a related field preferred.

Responsibilities

Own the day-to-day leadership and execution of dynamic departments (Camping, Fishing & Hunting, Outdoor, Firearms, Team Sports).
Translate business priorities into clear actions for the team.
Ensure departments are ready to serve customers through strong merchandising, staffing, and operational discipline.
Drive operational excellence by planning labor, coaching leaders, and holding teams accountable to safety, compliance, and service standards.
Balance strategic thinking with hands-on problem solving through department walks and performance metric reviews.
Turn feedback, data, and observation into improvements that elevate the customer experience and team engagement.
Partner with the Store Director and fellow store leaders to align on goals, priorities, and execution strategies.
Lead and develop Team Leads and Team Members, creating a culture of accountability, trust, and continuous improvement.
Collaborate with cross-functional partners (operations, support teams) to ensure compliance, training completion, and consistent standards.
Manage and audit firearm sales, ensuring all transactions meet federal and state requirements through accurate completion of ATF Form 4473, background check verification, and final approval.