Store Manager, Wonderland Rd

Canadian Tire Corporation•London, ON

1d•Onsite

About The Position

The Store General Manager at Pro Hockey Life is responsible for driving sales and profitability, managing the store's Profit and Loss (P&L) statements, and controlling expenses. This role requires maintaining superior store presentation and ensuring compliance with all company policies. A key aspect is developing a positive team culture and effectively managing change initiatives within the store. The position also focuses on delivering exceptional customer service, meeting training targets, and achieving store goals for customer satisfaction and staff onboarding, while providing continuous feedback and coaching to the store team. Operational excellence includes ensuring flawless execution of visual standards, pricing, and maintenance, meeting operational directives, and managing inventory control. The manager will oversee weekly scheduling and utilize data to enhance productivity. Furthermore, the role involves coaching and developing the store and management team by setting clear expectations, following up on weekly plans, and conducting annual appraisals. Leadership in recruiting efforts and establishing succession plans are also crucial. The manager is expected to motivate the team through recognition programs, maintain a positive work environment, manage performance expectations, and handle disciplinary processes consistently, while mentoring teams and supporting community engagement.

Requirements

Proven leadership and mentoring experience.
Ability to execute daily store plans effectively.
Strong communication, organizational skills, and financial discipline.
5 years of retail management experience.
High energy, enthusiasm, and a drive to succeed.

Responsibilities

Drive sales and profitability, manage P&L statements, and control expenses.
Maintain superior store presentation and ensure compliance with company policies.
Develop a positive team culture and manage change initiatives.
Deliver exceptional customer service and meet training targets.
Achieve store targets for customer satisfaction and staff onboarding.
Provide continuous feedback and coaching to the store team.
Ensure flawless execution of visual standards, pricing, and maintenance.
Meet operational directives and manage inventory control.
Oversee weekly scheduling and leverage data for productivity.
Coach and develop the store and management team, setting clear expectations.
Follow up on weekly plans and conduct annual appraisals.
Lead recruiting efforts and establish succession plans.
Motivate the team through recognition programs and maintain a positive work environment.
Manage performance expectations and disciplinary processes consistently.
Mentor teams and support community engagement.