Part-Time Toyota Store Front Receptionist
Rochester Toyota•Rochester, MN
•Onsite
About The Position
The receptionist assists Sales/Service customers with inquiries regarding their appointments, service requests, vehicle sales and general questions. At Rochester Motor Cars our goal is to be an industry leader and provide unmatched quality automotive products and services. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime.
Requirements
- High school diploma or equivalent required
- Strong phone, computer and email skills
- Excellent verbal and written communication
- Team-oriented with desire to achieve both individual and collective goals
- Excellent time management and organizational skills
- Works well under pressure
Nice To Haves
- Previous customer service experience preferred
Responsibilities
- Manage high volume of incoming calls
- Ensure all incoming calls are answered efficiently and professionally
- Place outbound calls as needed
- Follow-up with existing customers to confirm satisfaction and generate leads
- Provide exceptional customer experience; contribute to high CSI scores
- Be a liaison between customers and the sales/service department
- Manage shuttle rides for customers
- Adhere to the Rochester Motor Cars mission, vision and values in all situations.
- Follow and utilize the Rochester Motor Cars philosophy of 1-2-3-4-5.
- Exhibit personal excellence by setting high standard of performance.
- Consistently meet or exceed quality standards and requirements.
Benefits
- Competitive compensation
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
