Store Environment Team member

Michaels•Chapel Hill, NC
•Onsite

About The Position

The Store Environment Team Member is responsible for maintaining a high standard of the store's overall look and feel, including cleanliness and recovery standards, to deliver Brand Promises. This role involves providing friendly customer service, assisting customers in finding products, and performing cleaning duties according to approved procedures. The team member will deep clean key areas of the store, manage cleaning supplies, and ensure all tasks are completed in accordance with federal, state, and county guidelines. Maintaining positive and respectful interactions with team members and customers, and projecting a positive image are also key aspects of this role. Additional duties may include providing a fast and friendly checkout experience, executing cash handling, promoting Rewards program and Private Label Credit Cards, assisting with Omni channel processes, participating in truck un-loads and stocking, supporting shrink and safety programs, and adhering to Standard Operating Procedures.

Requirements

  • Must be at least sixteen (16) years or older.
  • Retail and/or cleaning experience preferred.

Responsibilities

  • Maintain store cleanliness and recovery standards.
  • Deliver friendly customer service and assist customers.
  • Collect and dispose of trash following approved procedures.
  • Dust and damp mop floors following approved procedures.
  • Move equipment and products for proper cleaning and place products back in correct placement.
  • Clean assigned areas with assigned materials and equipment.
  • Mix water and detergents to prepare cleaning solutions.
  • Deep clean key areas of the store including bathrooms, breakrooms, entry ways, and other high traffic areas.
  • Keep cleaning equipment neat and orderly and notify supervisor of supply needs.
  • Seek out areas requiring cleaning and take initiative to complete tasks.
  • Complete all tasks assigned by supervisor.
  • Perform tasks in accordance with all federal, state, and county guidelines.
  • Maintain positive and respectful interactions with team members and customers.
  • Project a positive image and serve as a role model.
  • Provide a fast and friendly check out experience.
  • Execute cash handling to standards.
  • Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
  • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
  • Participate in the truck un-load, stocking, and planogram (POGs) processes.
  • Support shrink and safety programs.
  • Adhere to Standard Operating Procedures (SOPs) and Company programs.
  • Execute Company policies and standards.

Benefits

  • 401(k) with employer match
  • Employee Assistance Program
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Telemedicine services
  • Flexible spending accounts
  • Commuter benefits
  • Tuition assistance
  • Adoption assistance
  • Various voluntary insurance options
  • Employee discounts
  • Access to partner discount programs
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