Store Environment Team Member

Michaels StoresHillside, NJ
$16 - $19Onsite

About The Position

The Store Environment Team Member is responsible for maintaining a high standard of the store's overall look and feel, including cleanliness and recovery standards, to deliver Brand Promises. This role involves delivering friendly customer service, assisting customers in shopping the store and finding products, and performing cleaning duties according to approved procedures. The team member will also deep clean key areas of the store, maintain cleaning equipment, and notify supervisors of supply needs. They are expected to take initiative in identifying and completing cleaning tasks and perform all assigned duties in accordance with federal, state, and county guidelines. Maintaining positive and respectful interactions with team members and customers, and projecting a positive image are also key aspects of this role. Additional duties may include providing a fast and friendly checkout experience, executing cash handling, engaging customers in loyalty programs, assisting with omnichannel processes (BOPIS, SFS), participating in truck unloads and stocking, supporting shrink and safety programs, and adhering to Standard Operating Procedures (SOPs) and Company programs.

Requirements

  • Must be at least sixteen (16) years or older.
  • Ability to remain standing for long periods of time.
  • Ability to move throughout the store.
  • Regular bending, lifting, carrying, reaching and stretching.
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
  • Use of standard commercial cleaners and chemicals from cleaning supplies.

Nice To Haves

  • Retail and/or cleaning experience preferred.

Responsibilities

  • Maintain a high standard of overall look and feel of the store, including cleanliness and recovery standards.
  • Deliver friendly customer service and assist customers in shopping the store.
  • Collect and dispose of trash following approved procedures.
  • Dust and damp mop floors following approved procedures.
  • Move equipment and products for proper cleaning and place products back in correct placement.
  • Clean assigned areas using assigned materials and equipment.
  • Mix water and detergents to prepare cleaning solutions.
  • Deep clean key areas of the store, including bathrooms, breakrooms, entryways, and other high traffic areas.
  • Keep cleaning equipment neat and orderly and notify supervisor of supply needs.
  • Seek out areas requiring cleaning and take initiative to complete tasks.
  • Complete all tasks assigned by supervisor.
  • Perform tasks in accordance with all federal, state, and county guidelines.
  • Maintain positive and respectful interactions with team members and customers.
  • Project a positive image and serve as a role model.
  • Provide a fast and friendly check out experience.
  • Execute cash handling to standards.
  • Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
  • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
  • Participate in the truck un-load, stocking, and planogram (POGs) processes.
  • Support shrink and safety programs.
  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
  • Execute Company policies and standards.

Benefits

  • 401(k) with employer match
  • Employee Assistance Program
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Telemedicine services
  • Flexible spending accounts
  • Commuter benefits
  • Tuition assistance
  • Adoption assistance
  • Various voluntary insurance options
  • Employee discounts
  • Access to partner discount programs
  • Paid time off
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