Store Environment Specialist

Michaels Stores•North Canton, OH

4d•$13 - $14•Onsite

About The Position

This role is responsible for maintaining a high standard of the store's overall look and feel, including cleanliness and recovery standards, to deliver Brand Promises. The specialist will provide friendly customer service, assist customers in shopping, and ensure the store is clean and safe for customers and staff. This includes collecting and disposing of trash, dusting and mopping floors, moving equipment and products for cleaning, and preparing cleaning solutions. The role involves deep cleaning of key areas such as bathrooms, breakrooms, and high-traffic zones. The specialist must maintain cleaning equipment, notify supervisors of supply needs, and proactively identify areas requiring cleaning. The position also includes other duties such as providing a fast and friendly checkout experience, handling cash, promoting loyalty programs and credit cards, assisting with omnichannel processes (BOPIS, Ship from Store), participating in truck unloading and stocking, supporting shrink and safety programs, and adhering to Standard Operating Procedures (SOPs) and Company programs for compliance.

Requirements

Retail and/or cleaning experience preferred.
Ability to remain standing for long periods of time.
Ability to move throughout the store.
Regular bending, lifting, carrying, reaching and stretching.
Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
Must be at least sixteen (16) years or older.
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Responsibilities

Maintain store cleanliness and recovery standards.
Deliver friendly customer service and assist customers.
Collect and dispose of trash following approved procedures.
Dust and damp mop floors following approved procedures.
Move equipment and products for proper cleaning and place products back in correct placement.
Clean assigned areas with assigned materials and equipment.
Mix water and detergents to prepare cleaning solutions.
Deep clean key areas of the store including bathrooms, breakrooms, entry ways and other high traffic areas.
Keep cleaning equipment neat and orderly and notify supervisor of supply needs.
Seek out areas requiring cleaning and take initiative to complete the task.
Complete all tasks assigned by supervisor.
Perform tasks in accordance with all federal, state and county guidelines.
Maintain positive and respectful interactions with team members and customers.
Project a positive image and serve as a role model.
Provide a fast and friendly check out experience.
Execute cash handling to standards.
Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
Participate in the truck un-load, stocking, and planogram (POGs) processes.
Support shrink and safety programs.
Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance.