Store Driver

Advance Stores Company•Brooklyn Park, MD

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers; collects returns and cores; and distributes sales flyers while promoting current sales and loyalty programs. The role also includes collecting payments from credit accounts and building relationships with MainStreet and National Pro customers, sharing delivery insights with the CPP. The driver supports store sales by upselling and cross-selling, assisting walk-in customers, and maintaining knowledge of products and inventory. Additional store duties include keeping the store clean, stocking merchandise, truck stocking, back stock, and cycle counts. Other duties may be assigned. The position requires safe driving, effective customer communication, familiarity with inventory systems and store equipment, and the ability to locate and stock parts. The employee must be able to work an assortment of days, evenings, and weekends as needed. Automotive parts experience is preferred. A high school diploma or equivalent and a valid driver's license with an acceptable driving record are required. The job is predominantly walking or standing and involves frequent lifting or moving of up to 50 pounds, and occasional lifting or moving of up to 100 pounds with assistance. The employee usually works indoors, with occasional outdoor work in varying weather and occasional exposure to mechanical parts, heights, chemicals, electrical shock risk, explosives, and vibration. The noise level is usually moderate.

Requirements

High school diploma or equivalent.
Valid driver's license with an acceptable driving record.
Ability to speak and write English; communicate effectively and build relationships with customers, peers, and leadership.
Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
Ability to perform basic arithmetic accurately using whole numbers, common fractions, and decimals.
Ability to work an assortment of days, evenings, and weekends as needed.
Safe driving and navigation ability.
Ability to use a delivery board system.
Safety knowledge and skills.
Ability to operate inventory systems, including back-stock systems, and store equipment.
Ability to locate and stock parts.
Confidence engaging customers and promoting products.
Ability to learn about new products and sales techniques.
Ability to lift and/or move up to 50 pounds frequently and up to 100 pounds occasionally with assistance.
Ability to walk or stand predominantly and perform the described physical tasks, with or without reasonable accommodation.

Nice To Haves

Automotive parts experience.
Spanish language skills.
Sales aptitude and customer service orientation.
Ability to identify customer needs and recommend solutions.

Responsibilities

Pick, stage, and safely deliver parts to professional customers.
Pick up returns and cores.
Deliver weekly or monthly sales flyers and promote current sales and loyalty programs.
Collect payments on credit accounts daily.
Build and maintain relationships with MainStreet and National Pro customers, and provide the CPP with insights learned during deliveries.
Upsell and cross-sell products to increase average transaction value.
Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
Stock merchandise, including truck stocking and back stock, and perform cycle counts.
Maintain knowledge of product inventory and new arrivals to assist with sales.
Engage walk-in customers to understand their needs and recommend appropriate parts or services.
Perform other duties as assigned.