Store Driver

Advance Auto Parts•West Springfield, MA
•$16 - $18

About The Position

The Store Driver safely picks, stages, and delivers parts to professional customers, collects returns and cores, and supports sales by distributing flyers, promoting sales and loyalty programs, and collecting on credit accounts. The role builds relationships with customers and shares delivery insights with the CPP, while assisting with upselling and cross-selling. Store support duties include maintaining cleanliness, stocking inventory, completing cycle counts, learning about products and arrivals, and helping walk-in customers identify appropriate parts or services. Other duties may be assigned. The position requires a valid driver's license with an acceptable driving record, customer communication and service skills, and the ability to work an assortment of days, evenings, and weekends as needed. Automotive parts experience is preferred. The stated good-faith pay estimate is $16.40–$17.75 per hour, depending on factors including location, experience, education, skills, and shift differential when applicable.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Ability to drive safely and navigate effectively.
  • Ability to use a delivery board system.
  • Friendly, persuasive communication skills and the ability to build relationships with customers, peers, and leadership.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Ability to perform basic arithmetic accurately, including work with whole numbers, common fractions, and decimals.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Confidence engaging customers and promoting products.
  • Willingness to learn about new products and sales techniques.
  • Ability to locate and stock parts, apply safety knowledge, and operate inventory systems and store equipment.
  • Sales aptitude, customer-service orientation, and ability to identify customer needs and recommend solutions.
  • Ability to speak and write English.

Nice To Haves

  • Spanish language skills.
  • Automotive parts experience.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Drop off weekly or monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments on credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers and provide the CPP with insights learned during deliveries.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Stock inventory, including truck stocking and back stock, and perform cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.

Benefits

  • Comprehensive health and wellness benefits program for team members and their families.
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