store driver

Advance Auto PartsDes Moines, IA
Onsite

About The Position

Advance Auto Parts is a leading automotive aftermarket parts provider. As a Store Driver, you will be responsible for safely delivering parts to professional customers, picking up returns and cores, and promoting current sales and loyalty programs. You will also build and maintain relationships with customers, assist in upselling products, and contribute to maintaining store cleanliness and organization. This role requires safe driving, effective communication, and a strong customer service orientation.

Requirements

  • Safe driving and navigation ability.
  • Ability to use delivery board system.
  • Friendly and persuasive communication.
  • Ability to locate and stock parts.
  • Safety knowledge and skills.
  • Operating inventory systems (Back stock) and store equipment.
  • Sales aptitude and customer service orientation.
  • Ability to identify customer needs and recommend solutions.
  • Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and leadership.
  • Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Confidence in engaging customers and promoting products.
  • Willing to learn about new products and sales techniques.
  • Must have a valid driver's license with an acceptable driving record.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish language skills are a plus.

Responsibilities

  • Pick, stage, and safely deliver parts to pro customers.
  • Pick up returns and cores.
  • Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.
  • Daily collection of credit accounts.
  • Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness including floors, bathrooms, facing, dusting, and parking lot.
  • General stocking including truck stocking, back stock, and cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
  • Other duties as assigned.

Benefits

  • Equal Opportunity Employer
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