Store Driver

Advance Auto Parts•Burlington, IA

31d•Onsite

About The Position

Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers. As of October 5, 2024, Advance operated 4,781 stores primarily within the United States, with additional locations in Canada, Puerto Rico and the U.S. Virgin Islands. The company also served 1,125 independently owned Carquest branded stores across these locations in addition to Mexico and various Caribbean islands. Additional information about Advance, including employment opportunities, customer services and online shopping for parts, accessories and other offerings can be found at www.AdvanceAutoParts.com. This role involves picking, staging, and safely delivering parts to professional customers, as well as picking up returns and cores. The Store Driver will also be responsible for dropping off sales flyers, promoting current sales and loyalty programs, and collecting credit accounts. Building and maintaining relationships with key customers is crucial, as is assisting in upselling and cross-selling products. The position also includes maintaining store cleanliness, general stocking, and staying knowledgeable about product inventory. The Store Driver will also engage with walk-in customers to understand their needs and recommend appropriate parts or services. This role requires evening and weekend availability and offers cross-training as a Salesperson.

Requirements

Safe driving and navigation ability
Ability to use delivery board system
Friendly and persuasive communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems (Back stock) and store equipment
Sales aptitude and customer service orientation
Ability to identify customer needs and recommend solutions
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and leadership
Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manuals
Use basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
Ability to work an assortment of days, evenings and weekends as needed
Confidence in engaging customers and promoting products
Willing to learn about new products and sales techniques
Must have a valid driver's license with an acceptable driving record
While performing the duties of this job, the employee will predominantly be walking or standing.
The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl.
The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance.
Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.

Nice To Haves

Bilingual in English & Spanish a HUGE PLUS!
Will be cross trained as a Salesperson as well!
Automotive parts experience is preferred

Responsibilities

Pick, stage and safely deliver parts to pro customers
Pick up returns and cores
Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
Daily collection of credit accounts
Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
Assist in upselling and cross-selling products to increase average transaction value
Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
General stocking including truck stocking, back stock and cycle counts
Maintain knowledge of product inventory and new arrivals to assist with sales
Engage with walk-in customers to understand their needs and recommend appropriate parts or services
Other duties as assigned