Store Driver

Advance Stores Company•Provo, UT

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, picks up returns and cores, and distributes sales flyers while promoting current sales and loyalty programs. The role also includes collecting credit accounts, building customer relationships, sharing delivery insights with the CPP, and helping increase sales through upselling, cross-selling, and customer recommendations. In addition to delivery duties, the Store Driver helps maintain store cleanliness, stocks and organizes inventory, performs cycle counts, and stays informed about products and new arrivals. The employee may also assist walk-in customers and perform other duties as assigned. The position involves working an assortment of days, evenings, and weekends as needed.

Requirements

  • Speak and write English and communicate effectively with customers, peers, and leadership; Spanish is a plus.
  • Build strong relationships with customers, peers, and leadership.
  • Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
  • Be able to work an assortment of days, evenings, and weekends as needed.
  • Engage customers confidently and promote products.
  • Be willing to learn about new products and sales techniques.
  • Have a valid driver's license with an acceptable driving record.
  • Meet the physical demands of the role, including frequently lifting or moving up to 50 pounds and occasionally lifting or moving up to 100 pounds with assistance.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish language skills are a plus.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Deliver weekly or monthly sales flyers and promote current sales and loyalty programs.
  • Collect credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers, and share delivery insights with the CPP.
  • Upsell and cross-sell products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Stock inventory, including truck stocking and back stock, and perform cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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