Ford & CDJR Store Director

Veero Ford & CDJR of Morris • Fergus Falls, MN

2d • Onsite

About The Position

Veero Ford & Chrysler Dodge Jeep Ram is seeking a proven, hands-on dealership operator for the Store Director position. This role requires a leader who can actively manage all aspects of dealership operations, including sales, F&I, and fixed operations, with a focus on driving profitability and developing the sales team. This is a General Manager succession-track opportunity within the growing Veero Automotive Group.

Requirements

• 5+ years of automotive dealership management experience preferred.
• Strong background as a Sales Manager, Used Car Manager, GSM, Store Director, or General Manager.
• Strong hands-on desking and deal-structuring ability required.
• Proven ability to take TOs, work directly with customers, and close deals.
• Proven ability to use a CRM and customer database to create traffic and incremental sales.
• Strong used-vehicle acquisition, appraisal, pricing, aging, and inventory-management skills.
• Working knowledge of F&I performance, PVR, product penetration, and deal structure.
• Working knowledge of Fixed Operations and Service and Parts KPIs.
• Strong recruiting, coaching, communication, and leadership skills.
• High sense of urgency, accountability, and follow-through.
• Desire to develop into a complete dealership General Manager.

Nice To Haves

• Ford and/or Chrysler Dodge Jeep Ram dealership experience strongly preferred.
• Experience with Ford and Stellantis OEM programs, incentives, inventory, and performance objectives is a significant plus.
• Ability to read and understand dealership financial statements preferred.
• Opportunity for dealership-sponsored NCM or NADA General Manager Academy training for the right candidate based on performance and career progression.

Responsibilities

• Actively desk deals, structure payments, take TOs, and help close customers.
• Lead daily New and Used Vehicle Sales operations.
• Protect gross while driving volume and maintaining a strong closing percentage.
• Coach salespeople on negotiation, presentation, follow-up, and closing.
• Hold the sales team accountable for daily activity and results.
• Monitor showroom traffic, leads, appointments, write-ups, TOs, and closing ratios.
• Manage Ford and Stellantis sales objectives, incentives, inventory, and aging.
• Oversee used-vehicle acquisition, appraisal, pricing, merchandising, aging, and turn.
• Make timely decisions on aged and underperforming inventory.
• Drive fast, disciplined used-vehicle reconditioning and frontline readiness.
• Build and manage a daily CRM process that generates appointments, showroom traffic, trades, vehicle acquisitions, and sales.
• Hold salespeople accountable for outbound calls, texts, emails, and follow-up.
• Work fresh leads, unsold traffic, missed appointments, lost leads, previous customers, orphan customers, and equity opportunities.
• Mine the existing database for customers who may be ready to trade, upgrade, buy, or sell us their vehicle.
• Work with Service to generate sales and acquisition opportunities from the service drive.
• Monitor appointment set, show, and sold ratios.
• Partner with Finance to improve F&I PVR, product penetration, lender performance, and overall profitability.
• Ensure strong sales-to-F&I turnovers.
• Help structure difficult finance and credit situations.
• Maintain accountability for clean deals and timely funding.
• Work directly with our Service Director and Parts Manager to improve Fixed Operations performance and overall dealership profitability.
• Understand the numbers, ask the right questions, identify problems, and hold department leaders accountable for results.
• Work directly with the Dealer Principal and receive exposure to Dealership financial statements, Variable and Fixed Operations, Budgeting and forecasting, Cash-flow and expense management, Inventory management, OEM relationships, and Strategic dealership planning.

Benefits

• $100,000–$130,000 annual compensation
• College degree opportunity at no cost for eligible employees and immediate family members
• Opportunity for dealership-sponsored NCM or NADA General Manager Academy training
• Direct mentorship from dealership ownership
• GM-level financial and leadership development
• Clear path toward future General Manager opportunities
• Career advancement within a growing automotive group
• Opportunity to work with both Ford and Chrysler Dodge Jeep Ram franchises

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed