Store Director

Billy Reid•Chicago, IL

4d•$60,000 - $70,000•Onsite

About The Position

Billy Reid is seeking a Store Director for their Edina shop to lead the sales team in achieving sales targets. The ideal candidate will excel at coaching and developing a sales force, overseeing daily retail operations, and possess a "big-picture" mindset with a positive, hospitality-driven attitude. This role requires a proactive individual who takes ownership of the shop's success.

Requirements

3+ years of retail management experience with a proven track record of driving sales performance and achieving KPIs.
Strong leadership skills with experience recruiting, coaching, developing, and retaining high-performing teams.
Ability to analyze business reports and use data to drive operational decisions and improve store performance.
Experience executing retail operations including merchandising, promotions, scheduling, inventory, and compliance processes.
Proven ability to build a customer-focused, clientele-driven culture that supports repeat business and omni-channel initiatives.

Responsibilities

Implement all Retail direction in stores including Selling Culture, Merch Guidelines, Markdowns & Promos, and National & Local Events.
Utilize key reports to drive store actions on a daily, weekly, monthly, quarterly, and annual scale.
Create store schedules to support business needs.
Meet and exceed sales plans by training, motivating, mentoring, and providing feedback to sales staff.
Improve conversion rate in store with a goal of a 1%-2% improvement year over year.
Attract, hire, develop, and retain the best team to meet both short and long-term business goals.
Set 1 on 1s at the end of each pay period to discuss individual team performance and goals.
Build a clientele-driven business rooted in developing relationships to support repeat business.
Ensure all stores are capturing, managing, and following up with all customer profiles.
Ensure all employees follow up with their customers in a meaningful and timely manner.
Maintain a keen awareness of the external market and competition.
Support omni-channel initiatives including web order fulfillment and email opt-in.
Support Marketing events and contribute to local collaborations.
Ensure all administrative responsibilities are handled efficiently and in a timely manner (HR, FINANCE, INVENTORY PROCESSES).
Continuously collaborate with Divisional Leads & Head of Visual to ensure roll out of key strategies.
Ensure store is operating in compliance with all Billy Reid policies.