Store Director @ Phoenix Zoo

Event NetworkPhoenix, AZ
Onsite

About The Position

At Event Network, we believe the experience matters. As the leading operator of retail experiences at some of the most iconic and inspiring destinations across the United States, we infuse passion, creativity, and purpose into everything we do. Our team is dedicated to providing engaging and memorable retail environments that enhance the guest experience, while reflecting the unique mission and values of each location we serve. As the Store Director, you will lead a talented team of Assistant Store Directors, Sales Leads, and Team Members. Your mission? To create an unforgettable guest experience, highlight our distinct science-themed merchandise and motivate your team to reach new heights of success. You’ll be the driving force behind our store’s success, bringing Event Network’s vision and values to life.

Requirements

  • You have 3+ years of retail management experience and a proven track record of success.
  • Your strong background in retail sales and merchandising sets you apart.
  • You know how to hire, train, and motivate a team to achieve their best.
  • You’re passionate about delivering exceptional guest service and know how to make it happen.
  • You’re available to work evenings, holidays, and weekends to meet the needs of our business.
  • You’re all about creating a positive, energetic work environment that inspires your team.

Responsibilities

  • Oversee the daily operations of the retail store, ensuring a smooth and engaging experience for every guest.
  • Identify innovative strategies to boost sales and achieve financial targets. Ensure the store is stocked with the right products and communicate inventory needs to our Store Support Center (aka corporate).
  • Manage payroll and controllable profit within established guidelines to meet financial objectives.
  • Develop and maintain strong relationships with management and partners, ensuring long-term collaboration and success.
  • Collaborate with the VP of Store Quality to prioritize and execute short-term and long-term business objectives.
  • Recruit, train, and develop a high-performing and diverse team, fostering an inclusive environment that encourages growth and excellence.
  • Ensure every guest receives outstanding service, contributing to a memorable experience.

Benefits

  • Medical, Dental, and Vision Insurance
  • Basic Life and AD&D Insurance
  • Long-Term Disability
  • Voluntary Life and AD&D Insurance
  • Short-Term Disability (for employees outside of CA, NY, NJ, HI, RI, Puerto Rico)
  • Accident Insurance
  • Critical Illness
  • Hospital Indemnity
  • Pet insurance
  • 401(k) Retirement Plan
  • Flexible Spending Accounts (FSA)
  • Employee Assistance Program (EAP)
  • Vacation Accrual
  • Sick Leave
  • Nine Paid Holidays
  • Profit Sharing Bonus Plan
  • 25% discount to shop at our stores
  • A separate discount program with exclusive savings on a variety of brand-name products, services, travel, entertainment, tickets, and more.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

251-500 employees

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