Store Director

Albertsons•Tacoma, WA

4d•Onsite

About The Position

The Store Director is responsible for the overall management of a retail grocery store, including store performance, control of cash, inventory, security, customer service, and staff management. This role involves tracking and analyzing store performance, forecasting sales goals, and communicating these goals to staff. The Store Director will also manage labor forecasting and scheduling to align with sales and productivity guidelines, develop strategies to improve product placement and appearance, and ensure proper product ordering and in-stock conditions. Responsibilities extend to managing store maintenance, cleanliness, safety, and sanitation, overseeing cash handling and accounting, and ensuring store security. The position requires prioritizing and coordinating work activities, managing time and resources effectively, and ensuring compliance with all legal requirements and company policies. A strong focus on customer satisfaction and superior customer service is essential, as is the selection, training, development, and performance management of store employees. The Store Director will also maintain professional relationships with union officials, if applicable, and foster positive working relationships with all stakeholders. This role serves as a role model, motivating employees and instilling a positive attitude.

Requirements

High School Diploma or equivalent required
Strong customer service and supervisory skills.
Strong understanding of overall store operations.
Strong Leadership skills.

Nice To Haves

3 years’ management experience, responsible for managing a department/team within a multi-department operation within the retail industry.
College degree is preferred.

Responsibilities

Overall management responsibility for operation of retail grocery store, including store performance, control of cash, inventory and security, customer services, and management of staff.
Track, analyze and take action to improve store performance by forecasting of weekly/daily sales goals and meeting or exceeding established goals.
Communicate sales goals, department performance and sales opportunities with staff to ensure positive results.
Forecast, schedule, and monitor labor to be consistent with store sales and productivity guidelines and wage budgets; create action plan to address cost control issues.
Develop and direct execution of strategies to improve product placement and appearance.
Monitor display accuracy and appearance to implement promotions.
Ensure that products are properly displayed and ordered in a manner to maintain in-stock conditions.
Manage issues relating to store maintenance, cleanliness, safety and sanitation.
Oversee and monitor handling of cash and accounting.
Ensure store is secured.
Prioritize, plan, and coordinate work activities, and manage time and resources so that work objectives are met.
Ensure compliance with legal requirements and company policies and procedures, including check cashing, security, safety, sanitation, wage and hour, etc.
Focus on customer satisfaction and needs, ensure that employees provide customers with superior customer service through use of best practices and communication of the importance of superior customer service.
Select, train, develop, and manage job performance of store employees, with assistance of other management personnel.
Provide constructive suggestions and encouragement, set performance expectations, provide honest feedback, and identify assignments to provide others with developmental opportunities.
Maintain appropriate professional relationship with union officials, and ensure compliance with collective bargaining agreement provisions, if applicable.
Maintain positive working relationships with direct reports, peers, supervisors, suppliers, and customers effectively handling complex or difficult situations involving others.
Motivate others to perform the job and work towards common objectives.
Serve as a role model to others instilling a positive attitude in his/her employees.