Store Director

Albertsons•Richmond, TX

6h•Onsite

About The Position

The Store Director is responsible for the overall leadership, performance, and operation of the store. This role drives sales, profitability, customer service excellence, and team engagement while ensuring compliance with all company policies, labor standards, safety regulations, and operational procedures. The Store Director serves as the primary leader of the location and is accountable for delivering results through people, process, and execution.

Requirements

Leadership experience
Experience in driving sales and profitability
Customer service excellence
Team engagement
Knowledge of company policies, labor standards, safety regulations, and operational procedures
Experience with merchandising, presentation, cleanliness, and safety
Inventory management and shrink control
Labor utilization
Compliance with federal, state, and local regulations (including food safety and labor laws)
Financial analysis and KPI monitoring
Budgetary adherence
Execution of promotional plans
Customer issue resolution
Community relationship building
Safety training and incident reporting
Compliance with company standards

Responsibilities

Lead, develop, coach, and engage store leadership and associates to achieve operational and performance goals
Foster a culture of accountability, inclusion, and continuous improvement
Ensure proper staffing, scheduling, training, and performance management across all departments
Partner with Human Resources and Talent Acquisition on hiring, development, corrective action, and succession planning
Oversee all day‑to‑day store operations including merchandising, presentation, cleanliness, and safety
Ensure execution of company standards, policies, and operational programs
Monitor inventory levels, ordering, shrink controls, and labor utilization
Ensure compliance with all federal, state, and local regulations, including food safety and labor laws
Drive sales growth and profitability through effective planning and execution
Analyze key performance indicators (KPIs) such as sales, margin, labor, and shrink
Control expenses and ensure adherence to budgetary guidelines
Execute promotional plans and seasonal initiatives to meet business objectives
Champion exceptional customer service and resolve escalated customer concerns
Ensure store conditions and service levels align with company expectations
Build strong relationships within the community to enhance store reputation and engagement
Maintain a safe work environment for associates and customers
Ensure safety training, incident reporting, and corrective actions are completed timely
Uphold company compliance standards and audit readiness