The Store Director (Store Manager) role is responsible for running a profitable growth business with the purpose of helping all families discover the joy of everyday life. This role involves leading a sales force of experts, advocates, and consultants who discover guest needs and offer solutions to earn their loyalty. The Store Director leads teams passionate about ensuring guests get what they came for, plus a little more, every time they shop at their store. Additionally, this role focuses on developing leaders who care about their team members, and team members who care about their guests and each other. The Store Director position offers meaningful experiences to build and develop skills for a career, providing knowledge of guest service fundamentals, experience building and managing a guest-first culture, skills in retail business financials, experience creating store-specific strategies, and managing teams to deliver results. It also involves understanding retail business fundamentals for the total store, including sales trends, inventory management, guest shopping patterns and satisfaction, pricing and promotions strategies, and specialty businesses. The role requires setting and planning total store quarterly business priorities, managing a team to deliver on sales goals, making business decisions by assessing market competition, understanding guest insights and feedback, and managing a large team of hourly team members and leaders. Skills in recruiting, selecting, talent management, and talent planning across all departments are also essential.
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Job Type
Full-time
Career Level
Manager
Education Level
Associate degree