About The Position

The Store Director (Store Manager) role is responsible for running a profitable growth business with the purpose of helping all families discover the joy of everyday life. This role involves leading a sales force of experts, advocates, and consultants who discover guest needs and offer solutions to earn their loyalty. The Store Director leads teams passionate about ensuring guests get what they came for, plus a little more, every time they shop at their store. Additionally, this role focuses on developing leaders who care about their team members, and team members who care about their guests and each other. The Store Director position offers meaningful experiences to build and develop skills for a career, providing knowledge of guest service fundamentals, experience building and managing a guest-first culture, skills in retail business financials, experience creating store-specific strategies, and managing teams to deliver results. It also involves understanding retail business fundamentals for the total store, including sales trends, inventory management, guest shopping patterns and satisfaction, pricing and promotions strategies, and specialty businesses. The role requires setting and planning total store quarterly business priorities, managing a team to deliver on sales goals, making business decisions by assessing market competition, understanding guest insights and feedback, and managing a large team of hourly team members and leaders. Skills in recruiting, selecting, talent management, and talent planning across all departments are also essential.

Requirements

  • 4-year degree or equivalent experience
  • Strong interpersonal and communication skills
  • Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
  • Manage conflict and lead and hold others accountable
  • Relate well with and interact with all levels of the organization
  • Welcoming and helpful attitude
  • Manage workload and prioritize tasks independently
  • Access all areas of the building to respond to guest or team member issues
  • Interpret instructions, reports and information
  • Accurately handle cash register operations
  • Climb up and down ladders
  • Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds

Nice To Haves

  • Working in a fun and energetic environment makes you excited
  • Providing service to our guests that makes them say I LOVE TARGET! excites you
  • Leading teams who are stocking, setting and selling Target products sounds like your thing
  • You aren’t looking for Monday thru Friday job where you are at a computer all day
  • We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded

Responsibilities

  • Own your store’s overall business to drive efficiency and grow sales
  • Lead and create a service culture utilizing tools and routines that model, train, and coach behavioral expectations to deliver the service standard
  • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
  • In partnership with HR, support the leadership team in ensuring equitable experiences, strengthening inclusion acumen, and promoting a culture of inclusivity and belonging that embraces the contributions of all team members
  • Leverage your reports (financial, operational, safety, food safety, team and guest) to understand the business and make decisions
  • Understand sales trends and lead your team to drive sales growth in core businesses (Style, Beauty, Electronics, Food & Beverage, Fulfillment) by leaning into key seasons, events and weekends
  • Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests
  • Lead an efficient operation to fund the sales culture
  • As a key carrier, follow all safe and secure training and processes
  • Address store needs (emergency, regulatory visits, etc.)
  • Always demonstrate a culture of ethical conduct, safety (including food safety) and compliance; Lead and hold the team accountable to work in the same way
  • Lead and create a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team members accountable to working in a safe matter to benefit themselves and others
  • Cultivate a guest-centric and engaged team
  • Develop a team and culture that is committed to guest loyalty and shares services and rewards like REDcard, Target Circle, Pick-up, Wallet and Shipt to improve convenience and frequency
  • Lead a confident and knowledgeable sales force that delivers a differentiated experience, prioritizes the guest over task and delivers a welcoming, inspiring, rewarding and easy experience
  • Recruit, hire and retain a passionate team for area specific knowledge and expertise
  • Invest in training to enhance skills and capabilities
  • Evaluate and manage individual impact through a total store contribution
  • Create sustainable talent strategies to fuel continued team growth
  • Own and implement exempt and hourly schedules that align to guest and business needs (including weekends, mornings, evenings, overnight and appropriate seasonal adjustments)

Benefits

  • Comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more
  • 401(k)
  • Employee discount
  • Short term disability
  • Long term disability
  • Paid sick leave
  • Paid national holidays
  • Paid vacation
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