Store Customer Service Specialist - Part Time (Oxnard)

Sherwin-Williams•Oxnard, CA

3h•Onsite

About The Position

The individual selected for this PART TIME role will be expected to work at Store 721072, located at: 1831 1833 Ventura Blvd, Oxnard, CA 93036. This PART TIME position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

Requirements

Must be able to work part-time
Must be able to work at Store 721072, located at: 1831 1833 Ventura Blvd, Oxnard, CA 93036
Must be able to work closely with wholesale and retail customers
Must be able to answer customer questions about Sherwin-Williams products
Must be able to recommend the right solutions to customers
Must be able to promptly resolve customer concerns
Must be able to ensure maximum client satisfaction
Must be able to stay up-to-date with product features
Must be able to maintain the high quality and visual standards of the products and store
Must be able to achieve excellent customer service
Must be able to consistently meet the store’s sales goals
Must be able to handle cash and other payment methods
Must be able to handle electronic equipment
Must be able to handle personal information
Must be able to handle store merchandise and other items of value
Must be able to work with customers, which may include minors
Must be able to undergo a review of criminal history