Store Counter Sales (Part Time)

Genuine Parts Company•Tonawanda, NY

1d•Onsite

About The Position

NAPA is seeking a Counter Sales Associate to be the "face of the retail store" and the primary point of contact for customers seeking automotive parts. While extensive mechanical knowledge is not required, a background and knowledge of automotive parts are essential. This role offers opportunities for career growth as a Parts Specialist or as a stepping stone to other careers within the company, welcoming both full-time and part-time candidates.

Requirements

Genuinely enjoy helping retail and wholesale customers with their auto parts and service questions
Have gained parts experience by working in the automotive industry or by tinkering with/repairing cars & trucks
Willingness to learn all things automotive if lacking a background in automotive parts
Desire to join a team where you can learn and grow your career
Valid Driver’s License
Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts
High School Diploma or GED
Technical or Trade school courses or degree
Excellent verbal and written communication skills
Love fast paced retail environments
Great listening skills and empathy for customers

Nice To Haves

Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
Experience in a parts store, auction, retail store, auto body/collision
Knowledge of cataloging AND/OR inventory management systems
Entirely customer-centric (external/internal)
ASE Certifications

Responsibilities

Provide auto parts answers and solutions for retail and wholesale customers in person at the counter and over the phone
Use parts knowledge to assist other NAPA team members answer questions for customers
Provide outstanding customer care and interactions with everyone who comes into the NAPA Store
Bring customer focus and high energy to fast-paced stores
Welcome retail customers into retail stores and engage to provide a positive consumer experience
Use technology (computer), cash register, telephone, and paper catalog system

Benefits

Awesome people and brand
Competitive Pay
Outstanding health benefits and 401K
Stable company. Fortune 200 with a “family” feel
A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same!
Great training, and ongoing development with support from multiple leaders/your team
Health Insurance: Comprehensive medical, dental, and vision plans
Retirement Plan: 401(k) with company match
Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs