PT Store Coordinator

Make Space • Moose Jaw, SK

8d • Onsite

About The Position

We are currently seeking a Part-Time Store Coordinator to join our team at our Moose Jaw self-storage facilities. This is a dynamic, hands-on role ideal for someone who enjoys variety, thrives in a fast-paced environment, and takes pride in delivering excellent customer service. In this role, you will support the day-to-day operations of the facility, including customer service, administrative tasks, and site coordination. As part of a growing national storage company with multiple revenue streams, you’ll have the opportunity to contribute to a business that values initiative, teamwork, and a positive attitude.

Requirements

• 2+ years of customer service, sales, or administrative experience
• Strong communication and customer service skills
• Comfortable handling phone, email, and in-person inquiries
• Proficient in Microsoft Office
• Highly organized with strong attention to detail and ability to multitask
• Self-motivated and able to work independently
• Comfortable with light physical tasks and working outdoors in varying conditions
• Flexible and able to support operations as needed
• Valid Driver’s License and abstract will be requested.

Nice To Haves

• Basic knowledge of invoicing, payments, and collections is an asset
• CRM or property management system experience preferred

Responsibilities

• Deliver exceptional customer service to clients, vendors, and service providers, maintaining positive and professional relationships
• Respond to phone calls, emails, and walk-in inquiries in a timely and courteous manner
• Follow up with customers as needed and direct inquiries to the appropriate departments when required
• Manage tenant accounts, including move-ins, move-outs, transfers, and renewals
• Prepare and maintain lease agreements and ensure all compliance documentation is accurate and up to date
• Handle accounts receivable, including invoicing, payment processing, refunds, and daily transaction reconciliation
• Monitor delinquent accounts and manage the collections process (calls, notices, lien preparation)
• Maintain accurate records in CRM/property management systems
• Generate basic reports related to occupancy, revenue, arrears, and leads
• Coordinate reservations and strategically assign units based on customer needs
• Assist customers in identifying the best storage and moving solutions
• Support on-site operations, including scheduling move-ins and move-outs and providing site access
• Provide coverage and operational support in the absence of the manager
• Perform light maintenance duties (e.g., cleaning units, debris removal, minor fixes)
• Routinely inspect the entire facility for cleanliness, security breaches and maintenance requirements for the yard.
• Overseeing seasonal landscaping including snow removal, lawn maintenance and driveway maintenance.
• Follow safety and company policies and procedures.

Benefits

• Equal Opportunity Employer: We are an equal opportunity employer and are committed to inclusive and accessible hiring practices. Employment decisions are based on qualifications, skills, and business needs. We welcome applications from all qualified individuals.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed