PT Store Coordinator

Make Space•Navin, MB

1d•CA$19 - CA$22•Onsite

About The Position

Make Space Storage is a well-known storage company operating across Canada with over 65 locations. They offer a variety of storage solutions including traditional storage, portable units, parking, and Boat & RV storage. As a rapidly growing organization, they focus on delivering best-in-class customer service and making storage simple and accessible. Their continued expansion is driven by organic growth, development, and strategic real estate acquisitions. This is a Part-Time Store Coordinator role at their Navin, Manitoba location. It is a dynamic, hands-on position ideal for someone who enjoys variety, thrives in a fast-paced environment, and takes pride in delivering exceptional customer service. The role involves being the first point of contact for customers, supporting day-to-day facility operations, administrative duties, facility and yard maintenance, and ensuring the property is clean, secure, and well-maintained. The ideal candidate is self-motivated, organized, comfortable working independently and with the Store Manager, possesses strong communication, organizational, and computer skills, takes initiative, and is committed to maintaining a safe, welcoming environment. This role suits someone who enjoys a mix of indoor and outdoor work and takes pride in keeping the facility clean, organized, and operating efficiently.

Requirements

Valid Drivers License and reliable vehicle is required
Property Management, Landscaping or Yard Maintenance Experience
2+ years of customer service, sales, or administrative experience
Strong communication and customer service skills
Comfortable handling phone, email, and in-person inquiries
Proficient in Microsoft Office
Highly organized with strong attention to detail and ability to multitask
Self-motivated and able to work independently
Comfortable with physical tasks and working outdoors in varying conditions
Flexible and able to support operations as needed

Nice To Haves

Loader experience is considered an asset but not required
Basic knowledge of invoicing, payments, and collections is an asset
CRM or property management system experience preferred

Responsibilities

Deliver exceptional customer service to clients, vendors, and service providers, maintaining positive and professional relationships
Respond to phone calls, emails, and walk-in inquiries in a timely and courteous manner
Follow up with customers as needed and direct inquiries to the appropriate departments when required
Manage tenant accounts, including move-ins, move-outs, transfers, and renewals
Prepare and maintain lease agreements and ensure all compliance documentation is accurate and up to date
Handle accounts receivable, including invoicing, payment processing, refunds, and daily transaction reconciliation
Monitor delinquent accounts and manage the collections process (calls, notices, lien preparation)
Maintain accurate records in CRM/property management systems
Generate basic reports related to occupancy, revenue, arrears, and leads
Coordinate reservations and strategically assign units based on customer needs
Assist customers in identifying the best storage and moving solutions
Support on-site operations, including scheduling move-ins and move-outs and providing site access
Provide coverage and operational support in the absence of the manager
Perform maintenance duties (e.g., cleaning units, debris removal, minor fixes)
Routinely inspect the entire facility for cleanliness, security breaches and maintenance requirements for the yard.
Overseeing seasonal landscaping including snow removal, lawn maintenance and driveway maintenance.
Follow safety and company policies and procedures.