Store Connectivity Manager

LORIS GIFTS INC•Plano, TX

1d•$70,000 - $80,000•Hybrid

About The Position

The Store Connectivity Manager is responsible for ensuring reliable, high-performing network connectivity for retail/store locations, including environments within hospitals. This role manages end-to-end connectivity processes—from initial site coordination and vendor selection to installation and ongoing support—ensuring seamless internet service delivery and uptime.

Requirements

Bachelor’s degree in Information Technology, Networking, Telecommunications, or related field (or equivalent experience)
Experience in network connectivity, telecom management, or IT infrastructure
Experience working with telecommunications carriers, circuit provisioning, and vendor management
Understanding of networking concepts (WAN, LAN, circuit types, bandwidth, redundancy)
Experience coordinating installations across multiple locations
Experience with healthcare or hospital environments
Knowledge of structured cabling and inside wiring standards
Strong project coordination and organizational skills
Ability to manage multiple vendors and stakeholders simultaneously
Excellent communication and negotiation skills
Problem-solving mindset with a focus on uptime and reliability
Ability to work independently and drive initiatives to completion

Responsibilities

Identify and establish relationships with primary hospital/site contacts
Evaluate and document available connectivity options within each location
Review and align on inside wiring requirements and plans
Determine if specific vendors are required or mandated for inside wiring
Gather all necessary technical and logistical information to enable connectivity deployment
Engage with multiple telecommunications carriers to evaluate service options
Analyze and recommend the best-fit connectivity solution based on performance, cost, and availability
Obtain final approval for selected carrier, bandwidth/speed, and any required cabling contractor
Initiate and manage ordering of internet circuits and related services
Track order progress and ensure timely delivery
Coordinate installation schedules between carrier, hospital/site stakeholders, and internal teams
Ensure readiness of site (access, wiring, infrastructure) prior to installation
Oversee installation process and verify successful circuit activation while technicians are onsite
Validate that service meets required specifications and performance criteria
Monitor network circuits to ensure uptime and performance standards
Provide first-level troubleshooting for connectivity issues impacting store operations
Act as primary escalation point to carriers for outages or service degradation
Track and manage incident resolution until service is restored
Maintain documentation of network configurations, vendors, and support procedures