DSW Store Co-Manager

Designer Brands Inc.•Bloomington, MN

3d•Onsite

About The Position

DSW is a community of shoe-obsessed individuals who believe shoes tell the world who we are, make us feel great, and inspire us to be our authentic selves. As we continue to grow, we’re excited for you to be a part of the evolution of DSW. We are looking for a Store Co-Manager to join our team and help us elevate the in-store experience, drive sales, and foster a positive environment for both customers and associates.

Requirements

Excellent customer service by exhibiting professionalism, a positive mindset, and enthusiasm.
Proven ability to develop collaborative working relationships.
Proven ability to recruit, onboard, coach, develop, motivate, and drive results through others.
Excellent verbal and written communication skills.
Ability to move with tempo and hold team accountable to meet time-bound expectations.
Proven ability to successfully lead an operationally sound business with little oversight.
Must have availability to meet the needs of the business including nights, weekends, holidays, and shifts outside of traditional business hours.
Proficient in the use of technology to successfully engage in customer interactions (Register, Register Keyboard, iPhone, Calculator).
Ability to spend up to 100% of working time standing or walking around the store.
Ability to lift up to a maximum of 50 pounds on an occasional to frequent basis.
Stoop, kneel, crouch or crawl on a frequent basis.
Minimum of 4 years’ retail management experience
Minimum high school graduate or equivalent

Nice To Haves

Some college preferred

Responsibilities

Elevate the in-store experience by modeling, supervising, and coaching associate and support leaders on behaviors that achieve store goals and Key Performance Indicators (KPI).
Act as a thought partner to the Store Manager in the development and implementation of store strategies.
Deliver financial plans to drive KPI performance on a weekly/monthly/quarterly basis.
Foster an environment of recognition, reinforcing behaviors that meet the customer and business needs.
Resolve customer and associate feedback with a sense of urgency.
Strategically plan and direct the movement of merchandise responding to customer trends.
Communicate store-specific merchandise inventory recommendations to the Store Manager and/or Market Leader.
Oversee the execution of sales floor standards, maintenance, and operations.
Partner with the Store Manager to identify top talent and ensure the store is staffed to optimal levels.
Lead by example and hold the team accountable for following all policies and procedures.
Oversee all inventory-related activities including freight receipt, product placement, markdowns, and mark out of stock (MOOS).
Oversee all omni activities in store including Charge/Send and Buy Online Pick Up In Store (BOPIS).
Utilize the Store Visit Assessment to identify opportunities and create/implement action plans to course correct.
Manage all associate timekeeping activities to ensure store labor deliverables are met, including scheduling, forecasting, labor add/reductions, and payroll management.
Build a diverse team that meets the needs of the customer experience.
Partner with the Store Manager in resolving associate and leadership relations matters.
Participate in the Performance Review process by writing and conducting performance reviews for Leads, Supervisors, and Assistant Managers.
Build strong networking relationships to effectively recruit top talent for all positions.
Create and implement a development strategy that fosters a culture of advanced learning and career development.
Assume all responsibilities of the store in the absence of a Store Manager.
Co-facilitate store meetings as needed.
Perform other duties as assigned by the Store Manager and/or Market Leader.