Store Clerk

The Salvation Army USA Central Territory•Kewanee, IL

2d•$15 - $19•Onsite

About The Position

Responsible for customer service and daily operations such as greeting guests, sorting donations, and operating the register while maintaining a clean and organized sales floor.

Requirements

High School Diploma or equivalent. Significant experience may be considered in lieu of.
Retail and money handling experience preferred along with a friendly, positive attitude to interact with and support customer relation needs.
Excellent written and verbal communication skills, including experience or capacity to demonstrate positive interpersonal skills and work as a cooperative team member.
Close attention to detail and a high level of confidentiality
Ability to multi-task several projects concurrently
Must have an interest and ability to work with people of diverse racial, ethnic, and socio-economic backgrounds in a sensitive and culturally appropriate manner.
This individual will only commit resources of The Salvation Army that have been allocated or approved.
This individual will adhere to all policies and procedures in carrying out the responsibilities of this position. The individual will keep the designated Supervisor informed of all critical issues relating to their area of responsibility.
This position may be required to do moderate physical work, lifting up to 50 pounds. Sometimes heavier.
To successfully perform the essential functions of this position, the employee is regularly required to use standard retail equipment including a register/PC and regularly interact with the public and community. Employees must stand, stoop, bend, twist, kneel; frequent use of arms and hands is required in moving items and sorting accordingly. Specific vision needs include close vision, distance, and the ability to focus.
The work environment for this position includes a retail and warehouse environment with a low to moderate noise level.
This position reports to the Director.
In context related to this position’s duties, this individual will interact with a wide range of contacts both internal and external. In these contacts he/she will act as a representative of The Salvation Army and its mission.
Maintain a positive work atmosphere by behaving and communicating in a manner that fosters and maintains positive relationships with co-workers and supervisors.
Resolve conflicts in a positive manner.
Treat staff, clients, and visitors with courtesy.
Respect others’ property and person.
Use professional and appropriate communication to and about co-workers, supervisors and subordinates.
Support the Mission of The Salvation Army by treating every donor, contact and colleague with respect and dignity, and without discrimination of any kind.
This individual will be evaluated on how effectively the outcomes of this position are achieved. Timeliness and accuracy of accomplishing assigned goals will be reviewed. An evaluation of how effective service is provided. Performance will also be determined by outcome information provided during weekly staff meetings and monthly reports.
This individual will adhere to all policies and procedures in carrying out the responsibilities of this position.

Responsibilities

Straighten racks
Keep sales floor in a neat and tidy fashion
Assist customers
Direct clients needing assistance to the office
Assist customers bringing in donations
Work in sorting room
Check out customers on cash register
Successfully satisfy the training requirements associated to the position and as required by The Salvation Army.