Thrift Store Clerk - Kenai/Soldotna

Salvation Army Careers•Soldotna, AK

1d•Hybrid

About The Position

The Store Clerk is responsible for handling cash, making change, operating cash registers and charge card machines while maintaining accuracy and efficiency. May assist with marking and moving merchandise in the day-to-day operations of the store. The work is performed in an indoor, store environment. Exposure to extreme temperatures is not a condition of this job. Noise level is generally low. The business and social environment of a family store changes regularly. What worked yesterday may not work today or tomorrow. To thrive, we must incorporate new ways of thinking and embrace new practices. It is critical that all employees ascribe to the following: A commitment to The Salvation Army’s mission, a commitment to everything we do, a commitment to outcomes and measured results, a commitment to innovation and what is possible.

Requirements

Ability to carry out oral and written instructions with a minimum of supervision.
Some knowledge of inventory control, retail sales, and loss prevention.
Ability to operate a cash register, credit card machines, and handle monetary transactions.
Skill in maintaining excellent customer service by giving prompt and courteous assistance to customers.
Acceptable criminal history records.
Microsoft Word, Excel and Outlook familiarity preferred.
Working knowledge of integrated database applications and ability to use new software programs with basic training.
Must be able to understand, follow and give both written and oral instructions and be comfortable working with diverse individuals in face-to-face contact and over the telephone.
The employee must be able to use speech and hearing for ordinary and telephone conversation.
Must be able to perform simple calculations (addition, subtraction, multiplication, and division) and apply concepts such as ratios and percentages in practical situations.
Must be punctual, organized, self-motivated, flexible, and possess a desire to learn and assist those he/she interacts with.
Must complete the online course for this area and pass the Background Checks required by The Salvation Army for employment.
The employee acknowledges that he/she has been informed and understands The Salvation Army’s religious purpose and status as a church. The employee agrees that he/she shall do nothing to his/her relationship with The Salvation Army as an employee to undermine its religious mission. The employee agrees and understands that his/her work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army’s religious purposes.

Responsibilities

Maintain cash register, ring in sales, issue credit slips, and make corrections and/or voids. Accept money, make change, and verify checks and credit cards accurately and efficiently.
Calculate daily cash deposit, make nightly deposits, and safeguard cash at all times. May prepare a daily store report for the Store Manager.
Respond to telephone inquiries.
Receive and assist in resolving complaints from customers regarding merchandise.
Provide for excellent customer relations by giving prompt and courteous assistance to customers, ensuring that all merchandise has been properly priced.
Stock store, price items, pull items that are outdated, label and return them back to the warehouse.
Receive donations and fill out customer donation receipts.
Attend store staff meetings as required and stay informed of new policies and directives.
Assist with the loss prevention program, reporting all incidents of loss to the Store Manager in a timely manner.
Report safety hazards: assist in the protection of property and building and help to ensure store cleanliness inside and out.
Perform other related duties as assigned.
Requires regular travel and flexibility to float between our thrift store locations in Kenai and Soldotna based on operational needs, staffing coverage, and business demand.