Store Chef | Availability Required 4 am to 10 pm

New Seasons Market•Beaverton, OR

2d•Onsite

About The Position

Partners with Prepared Foods Manager to operate department, including financial stewardship, customer service, department conditions & operations, merchandising, food safety, work safety, communication, and delegation of tasks. Plans and oversees production of Prepared Foods products. Provides exceptional customer service and contributes to a positive and collaborative work environment. Engages the customer in a friendly manner by seeking opportunities to exceed customer expectations and enhance the customer experience. Works a schedule that is informed by the needs of the business and may be subject to change seasonally or due to varying staffing needs and demonstrates reliable and predictable attendance, in accordance with attendance policy and all applicable laws. Shifts tasks as priorities and circumstances change based on needs and conditions of department and whole store as needed. Demonstrates a solutions-oriented approach to problems or concerns. Represents company values. Demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment. Works cooperatively and positively with fellow team members, customers and vendors spiriting a respectful workplace where everyone is welcome. Gives and receives feedback in a constructive manner demonstrating company “Speak Up & Listen” culture. Responds to feedback in order to improve performance. Conserves company resources. Works in a manner consistent with company mission, vision and values and sustainability program. Adheres to work and food safety policies set forth by the company and all local, state and federal regulatory agencies. Contributes to store cleanliness, maintains equipment. Informs store/department management of any problems. Observes all company rules and policies. Understands and complies with specific department or location guidelines, tasks and responsibilities. Demonstrates sound judgment and decision-making in completing job-related tasks, in behaviors in the workplace, and in interactions with co-workers, customers, and the community. Consistently utilizes the DEI lens in work tasks and when working with other teams and stakeholders. Builds trust and respect through dependability, organization and follow through. Promotes a collaborative team environment through recognition, leading by example and working alongside staff. Demonstrates approachability and fosters open communication. Creates an environment where staff are invested and encouraged to contribute ideas. Demonstrates ability to adapt approach to different learning styles among staff. Reports any staff issues or conflicts to department manager, store leadership, and/or human resources.

Requirements

Previous customer service, food service such as restaurants or catering, retail or grocery experience required.
3 + years food production, catering, or kitchen management required, preferably in a high-volume environment.
Previous ordering/inventory management experience required.
Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
Friendly and customer service oriented, with an interest in food and cooking.
Solid knife skills required.
Previous large batch food preparation or production experience required.
Familiarity with culinary terminology and techniques and industry standard equipment required.
Basic math and computation skills required.
Proficiency with Microsoft Word, Outlook, Excel, with skills to learn new computer programs and systems.
Skills to work independently, effectively manage own time and multitask in a fast-paced environment.
Self-motivated, with high attention to detail, quality and presentation.
Skills to read, understand and follow through on verbal and written instructions and recipes.

Nice To Haves

Previous supervisory or management experience preferred.
Experience in recipe costing, inventory and ordering systems a plus.
Financial acumen regarding sales and margin preferred.
Skills to plan, prioritize and delegate work.
Skills to train and coach staff.

Responsibilities

Partners with department manager to operate all areas of the department.
Prioritizes and delegates tasks and production.
Assists in training and coaching staff.
Plans and oversees production of Prepared Foods products.
Follows company provided recipes and specifications in order to ensure accuracy and consistency.
Assesses and adjusts production needs based on business needs.
Maintains production levels and updates production guide.
Responds to quality, consistency and production issues, and reports them to Prepared Foods Manager.
Ensures consistency of department conditions.
Ensures all areas of department are stocked, rotated, faced and adhere to merchandising standards and category schematics.
Partners with department manager to ensure satisfactory in-stock conditions in department.
Maintains appropriate inventory levels to achieve sales and margin goals.
Orders products and ingredients according to business needs.
Maintains appropriate inventory levels to achieve business goals.
Implements plans for weekly ads, events and holidays.
Maintains professional vendor relationships.
Coordinates with Operations department to conduct in-store tastings.
Ensures customer special orders are accurately placed and delivered.
Receives and unloads merchandise; checks quality, count and condition.
Communicates any issues to management and merchandising team.
Stocks and rotates products with attention to product quality and expiration dates.
Maintains the organization, rotation and cleanliness of backstock areas.
Prepares food for all Prepared Foods stations and cases.
Works with attention to labeling, dating, storage, expiration dates and food quality.
Works sauté line, grill, pizza oven and other cook to order stations.
Processes customers’ made-to-order items accurately and expeditiously.
Assists customers with product selection, packaging, and labeling as needed.
Shares product knowledge with customers.
Makes recommendations and suggestions based on customer needs.
Ensures department compliance with all company organic standards.
Demonstrates understanding of culinary terminology, equipment, techniques, units of weight, measurement and volume, and skills to make accurate conversions for large scale production.
Supports department manager and store leadership in completion of periodic inventory.
Demonstrates ability to multitask and manage own time.
Adjusts priorities, productivity, efficiency and speed based on needs and conditions of department and store
Maintains excellent department conditions, including appearance, cleanliness, signage, and service levels.
Models friendly and attentive customer service and coaches staff to do the same.
Handles escalated difficult customer service situations and seeks solutions to delight the customer.
Trains and coaches staff to do the same.
Reads and understands merchandising information.
Partners with department manager to develop and execute merchandising plans to promote peak seasonal/ad item/holiday products, drive sales and create an optimal customer shopping experience.
Demonstrates excellent knowledge of products in the department and general understanding of culinary terminology, product labeling and common dietary restrictions.
Shares product knowledge with customers and staff.
Makes recommendations and suggestions based on customer needs.
Partners with department manager to communicate product information and knowledge to staff.
Demonstrates an awareness of trends in the industry.
Ensures that department adheres to company invoice, credit, transfers and inventory procedures.
Ensures department to maintains appropriate, accurate and organized inventory and backstock.
Handles damaged and spoiled product according to company policy.
Demonstrates creativity in merchandising and utilization of products, in accordance with program expectations, in order to increase sales and minimize waste.
Responds to and follows through on emails and other communications in a timely manner.
Supports effective communication systems within the department and store.