Store C Manager

Circle K • Columbus, OH

2d • Onsite

About The Position

The Store C Manager position is a full-time role responsible for the overall operations of a Circle K store. This includes leading a team of employees, managing store appearance and inventory, ensuring excellent customer service, and analyzing financial performance to maximize sales and profits. The role requires a strong focus on leadership, communication, organization, and financial acumen, with a commitment to upholding company standards and fostering a positive work environment.

Requirements

• High school diploma or equivalent.
• 1 to 2 years of retail work experience or an equivalent combination of education, training, and work experience.
• Ability to supervise and train for the use of equipment, tools, and materials listed in the Customer Service Representative (CSR), Lead CSR (LSR), and Store Assistant (SA) job descriptions.
• Ability to supervise and manage the functions listed in the CSR, LSR, and SA job descriptions.
• Ability to use a computer or acquire necessary skills for store computer use, including report completion and analysis, inventory control, cash control, and employment-related forms.
• A valid driver's license and dependable transportation.
• Ability to have open availability.
• Ability to communicate (orally and in writing) in English.
• Ability to perform essential duties and physical functions.
• Ability to work in the described conditions.
• Ability to operate a motor vehicle.
• Ability to sit for long periods of time.
• Food Server certificate (e.g. ServSafe) and Food Safety Management certification may be required.

Responsibilities

• Directly supervises the activities of 2 or more full-time employees, including Assistant Managers, Lead Representatives, and Customer Service Representatives.
• Recruits, hires, and trains employees, ensuring excellent customer service.
• Develops, manages, and assigns tasks to ensure the store is clean, adequately stocked, organized, and well-kept according to Company standards.
• Maintains a professional and supportive image among subordinates and supervisor.
• Schedules employees within Company guidelines and to meet business needs to maximize customer service and maintain store image.
• Implements non-discriminatory management practices in hiring, training, counseling, mentoring, motivating, and separating employees.
• Develops positive and professional relationships with all suppliers.
• Promotes excellent service and resolves customer complaints in a timely and professional manner.
• Provides regular and predictable on-site attendance.
• Promotes and ensures a safe, positive public image within the neighboring community.
• Prepares timely performance appraisals for all employees, including check-ins and ongoing evaluations.
• Trains all employees to ensure customer service, store image, and marketing execution meet Company standards.
• Trains all employees on safety procedures and promotes safety awareness.
• Mentors and trains employees on cash handling and expectations to reduce risk.
• Ensures employees complete all required training in a timely manner.
• Develops methods to ensure all employees receive proper communication in a timely manner.
• Establishes periodic communication meetings with all store employees and the Market Manager.
• Evaluates and develops specific action plans to address store needs and achieve objectives.
• Organizes and maintains all store files and manuals.
• Manages and supervises store employees to ensure accurate and timely completion of required reports.
• Manages and supervises store employees to ensure all merchandise is stocked, attractively displayed, and priced correctly.
• Ensures all required employment-related posters and signs are in easily accessible locations.
• Analyzes daily sales and expense information and takes appropriate action to maximize sales and net profits.
• Budgets and forecasts P&L lines, and understands and manages merchandise margins.
• Safeguards and accounts for all money received and disbursed.
• Performs other financial analysis necessary to maximize sales and net profits.
• Notifies Market Manager of any sales, cash, inventory, or operating discrepancies.

Benefits

• Circle K is an Equal Opportunity Employer.
• The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws.
• Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company.
• Information about the company's use of the federal E-Verify program to check work eligibility is available.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED