Store C Manager

Circle K • New Kensington, PA

2d • Onsite

About The Position

The Store C Manager is responsible for the overall operations of the store, including direct supervision of employees, customer service, inventory management, financial analysis, and ensuring compliance with company standards. This role requires strong leadership, organizational, and communication skills to maintain a clean, well-stocked, and profitable store environment.

Requirements

• High school diploma or equivalent.
• 1 to 2 years of retail work experience or an equivalent combination of education, training, and work experience.
• Ability to supervise and train for the use of equipment, tools, and materials listed in CSR, Lead CSR, and Store Assistant job descriptions.
• Ability to supervise and manage the functions listed in CSR, Lead CSR, and Store Assistant job descriptions.
• Ability to use a computer for reports, inventory control, cash control, and employment-related forms, or acquire necessary skills.
• A valid driver’s license and dependable transportation.
• Open availability.
• Ability to communicate (orally and in writing) in English.
• Ability to perform essential duties and physical functions.
• Ability to work in the described conditions.
• Ability to operate a motor vehicle.
• Ability to sit for long periods of time.
• Food Server certificate (e.g. ServSafe) and Food Safety Management certification may be required.

Responsibilities

• Directly supervise the activities of 2 or more full-time employees, including Assistant Managers, Lead Representatives, and Customer Service Representatives.
• Recruit, hire, and train employees to ensure excellent customer service.
• Develop, manage, and assign tasks to ensure the store is clean, adequately stocked, organized, and well-kept according to Company standards.
• Maintain a professional and supportive image among subordinates and supervisor.
• Schedule employees within Company guidelines and business needs to maximize customer service and maintain store image.
• Implement non-discriminatory management practices in hiring, training, counseling, mentoring, motivating, and separating employees.
• Develop positive and professional relationships with suppliers.
• Promote excellent customer service and resolve customer complaints professionally and in a timely manner.
• Provide regular and predictable onsite attendance.
• Promote and ensure a safe, positive public image within the neighboring community.
• Prepare and deliver timely performance appraisals in Workday, including regular check-ins and ongoing anniversary reviews.
• Train all employees to ensure customer service, store image, and marketing execution meet Company standards.
• Train all employees on safety procedures and promote safety awareness.
• Train employees on cash awareness and expectations to reduce company risk.
• Ensure employees complete all required training in a timely manner.
• Develop methods to ensure timely and proper communication to all employees.
• Establish periodic communication meetings with all store employees and the Market Manager.
• Evaluate and develop action plans to address store needs and achieve objectives.
• Organize and maintain all store files and manuals.
• Manage and supervise store employees to ensure accurate and timely completion of reports.
• Manage and supervise store employees to ensure merchandise is stocked, attractively displayed, and correctly priced.
• Ensure all required employment-related posters and signs are easily accessible.
• Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
• Budget and forecast P&L lines, and manage merchandise margins.
• Safeguard and account for all money received and disbursed.
• Perform other financial analysis necessary to maximize sales and net profits.
• Notify the Market Manager of any sales, cash, inventory, or operating discrepancies.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED