Store Associate

CVS Health•Austin, TX

About The Position

The Store Associate works in a customer-focused retail setting, independently and as part of a team, to support customers’ needs and CVS Health’s goal of improving health care experiences. The role provides customer service, performs cashier duties, maintains the sales floor, supports store operations, and helps keep departments stocked and operational. Associates may also assist pharmacy personnel, including working regular shifts in the pharmacy as an opportunity for growth and career development.

Requirements

  • Must be at least 16 years of age.
  • Remain upright on the feet for sustained periods.
  • Lift and exert up to 35 pounds occasionally, up to 10 pounds frequently, and a negligible amount regularly, including moving objects overhead.
  • Have close visual acuity to view a computer terminal, read, and perform visual inspections involving small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent is preferred but not required.

Responsibilities

  • Provide differentiated customer service by anticipating customer needs, demonstrating compassion, and identifying and resolving potential service issues.
  • Greet customers warmly, maintain eye contact, and help customers locate items as needed.
  • Accurately handle cash, checks, and credit card transactions while following company policies and procedures.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Support all departments, including photo and beauty, by helping ensure they are stocked and operational and staying current with updated services and tools.
  • Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as part of growth and career-development opportunities.
  • Promote CVS services and loyalty programs.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits.
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.
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