Store Associate

CVS Health•Lubbock, TX

About The Position

The Retail Store Associate works in a customer-focused retail setting, independently and as part of a team, to support customers and contribute to their healthcare needs. The role provides customer service, performs cashier duties, maintains the sales floor, supports store operations and helps keep departments fully stocked and operational. Associates may also assist pharmacy personnel and work regular shifts in the pharmacy as opportunities for growth and career development. The position is part-time, with 29 anticipated weekly hours.

Requirements

  • At least 16 years of age.
  • Ability to remain upright on the feet for sustained periods.
  • Ability to lift and exert up to 35 pounds occasionally, up to 10 pounds frequently, and a negligible amount of force regularly, including overhead lifting.
  • Close visual acuity to view a computer terminal and read, and to perform visual inspections involving small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent preferred but not required.

Responsibilities

  • Anticipate customer needs, provide compassionate and caring service, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and help customers locate additional items when needed.
  • Perform cashier duties accurately, including handling cash, checks, and credit card transactions in accordance with company policies and procedures.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Provide customer support to all departments, including photo and beauty, ensuring departments are stocked and operational and staying current with updated services and tools.
  • Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as part of growth and career-development opportunities.
  • Promote and advocate for CVS services and loyalty programs.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility
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