Store Associate

CVS Health•Rock Hill, SC

About The Position

The Retail Store Associate works in a customer-focused retail setting, independently and as part of a team, to support customers’ needs and CVS Health’s services. The role involves delivering attentive customer service, processing transactions, maintaining the sales floor and inventory, and helping keep store departments stocked and operational. Associates may also support pharmacy personnel, including by working regular shifts in the pharmacy as an opportunity for growth and career development. This is a part-time position with 20 anticipated weekly hours.

Requirements

  • Must be at least 16 years of age.
  • Able to remain upright on the feet, particularly for sustained periods.
  • Able to lift and exert up to 35 lbs occasionally, up to 10 lbs frequently, and a negligible amount of force regularly, including overhead lifting.
  • Close visual acuity to use a computer terminal, read, and perform visual inspections involving small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent preferred, but not required.

Responsibilities

  • Anticipate customer needs, demonstrate compassion and care, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and help customers locate items when needed.
  • Perform cashier duties accurately, handling cash, checks, and credit card transactions according to company policies and procedures.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Support all departments, including photo and beauty, by helping ensure they are stocked and operational and staying current with updated services and tools.
  • Assist pharmacy personnel when needed, including working regular pharmacy shifts as part of growth and career development opportunities.
  • Promote and advocate for CVS services and loyalty programs.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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