Store Associate

CVS Health•Hoover, AL

About The Position

The Retail Store Associate works in a customer-focused retail setting, both independently and as part of a team, to support customers’ needs and CVS Health’s health-focused services. The role includes customer service, cashier duties, maintaining the sales floor, supporting store operations, assisting departments such as photo and beauty, and assisting pharmacy personnel when needed. The position offers opportunities for growth and career development.

Requirements

  • Be at least 16 years of age.
  • Remain upright on the feet, particularly for sustained periods.
  • Lift and exert up to 35 pounds occasionally, up to 10 pounds frequently, and a negligible amount of force regularly, including overhead lifting.
  • Have close visual acuity for tasks such as viewing a computer terminal, reading, and visually inspecting small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent preferred, but not required.

Responsibilities

  • Anticipate customer needs, demonstrate compassion and care, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and offer help locating items when needed.
  • Perform cashier duties, including handling cash, checks, and credit card transactions accurately and following company policies and procedures.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Provide customer support to all departments, including photo and beauty, and help ensure departments are stocked and operational while staying current on services and tools.
  • Assist pharmacy personnel when needed, including working regular pharmacy shifts as an opportunity for growth and career development.
  • Advocate for CVS services and loyalty programs that support customers on their path to better health.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs, subject to hours worked and eligibility
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