Store Associate

CVS Health•Virginia Beach, VA

About The Position

Retail Store Associates support CVS Health’s customer-focused retail operations and help customers with their healthcare and shopping needs. The role involves working independently and as part of a team to provide welcoming, compassionate service and contribute to a positive customer experience. Associates perform cashier duties, maintain the sales floor and inventory, support store opening and closing activities, assist other departments including photo and beauty, and may assist pharmacy personnel or work pharmacy shifts as opportunities arise. Associates also promote CVS services and loyalty programs.

Requirements

  • At least 16 years of age.
  • Ability to remain upright on the feet for sustained periods.
  • Ability to lift and exert up to 35 pounds occasionally, up to 10 pounds frequently, and a negligible amount of force regularly, including overhead lifting.
  • Close visual acuity to use a computer terminal and read or visually inspect small parts and details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent preferred, but not required.

Responsibilities

  • Anticipate customer needs, provide compassionate service, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and help customers locate items as needed.
  • Accurately handle cash, checks, and credit card transactions while following company policies and procedures.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Support all departments, including photo and beauty, by helping ensure they are stocked and operational and staying current with services and tools.
  • Assist pharmacy personnel when needed, including working regular pharmacy shifts as part of growth and career-development opportunities.
  • Promote CVS services and loyalty programs.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits.
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to eligibility.
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