Store Associate

Delta Sonic • Niagara Falls, NY

12d • Onsite

About The Position

As a front-line representative of Delta Sonic, the Store Associate is responsible for ensuring that every customer receives a personalized, fast, and friendly service experience. Store Associates prepare food and beverages in our state-of-the-art food service outlets (Tim Hortons or Dunkin), prepare "grab and go" food and beverages, and transact customer purchases. Other responsibilities include, but are not limited to, adhering to safety regulations and established build guides, following state and/or federal age-restricted sales laws, replenishing and stocking inventory, maintaining and cleaning food prep and storage areas, processing customer purchases, cleaning the store facilities, and following proper cash handling procedures. Store Associates understand the importance of balancing fast service with customer needs. They strive to create memorable experiences for and engage with every customer who enters their store. The pay for this position is $20.00 per hour for team members 18 years of age and older. Ages 16 and 17 welcome! Team members who are 16 or 17 can join us as Store Associates too. Until you turn 18, you'll focus on customer service, checkout, stocking, and keeping the store clean, but you won't prepare or handle food. The pay rate for 16- and 17-year-olds is $18.25 per hour. Once you turn 18, you can train on food service and move up to $20/hr. Working papers required for applicants under 18. Effective June 1, 2024, seasonal employment opportunities due to attending school are no longer available. Year-round schedule availability is required to be considered for employment.

Requirements

• Must possess a current ANAB-accredited Certified Food Protection Manager (CFPM) certification (e.g., ServSafe, StateFoodSafety) or complete the certification within 30 days of hire
• Must be 16 years of age or older
• Excellent communication skills
• A passion for creating memorable service experiences
• Able to solve basic mathematical calculations
• Unwavering honesty and integrity
• Professional and welcoming demeanor
• Able to work with a sense of urgency
• Adapts easily to change
• Able to stand, walk, and bend for long periods of time with or without reasonable accommodation
• Able to lift moderate amounts of weight with or without reasonable accommodation
• Willing to work a flexible schedule
• Year-round schedule availability is required

Nice To Haves

• Prior experience in customer service and/or sales is preferred
• Prior experience in food service, along with a knowledge of USDA, state, federal, and/or local food agency guidelines is preferred

Responsibilities

• Ensuring that every customer receives a personalized, fast, and friendly service experience.
• Preparing food and beverages in state-of-the-art food service outlets (Tim Hortons or Dunkin).
• Preparing "grab and go" food and beverages.
• Transacting customer purchases.
• Adhering to safety regulations and established build guides.
• Following state and/or federal age-restricted sales laws.
• Replenishing and stocking inventory.
• Maintaining and cleaning food prep and storage areas.
• Processing customer purchases.
• Cleaning the store facilities.
• Following proper cash handling procedures.
• Balancing fast service with customer needs.
• Creating memorable experiences for and engaging with every customer.

Benefits

• Flexible schedules
• Team member discounts
• Scholarship opportunities
• Competitive benefits package to include, Health, Dental, Vision, Life, and Disability Insurances with 401k, HSA, and FSA
• A fun, team-oriented culture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed