Store Associate

Habitat for Humanity Portland Region•Beaverton, OR

3d•$17 - $24•Onsite

About The Position

The Store Associate works with store team members and volunteers to manage day-to-day retail operations as needed and directed by leadership. Typical duties include loading and unloading vehicles, guiding volunteers, cashiering, and assisting customers. The role requires working safely, efficiently, and effectively, communicating politely and respectfully with coworkers, volunteers, and customers, and bringing energy, motivation, and a connection to Habitat’s mission. The position is full-time, hourly, and non-exempt, with a 40-hour workweek. The assigned store location may occasionally change temporarily within the Portland region for training or support. Shifts may be scheduled to accompany donation pickups.

Requirements

One year of customer service experience.
Ability to work as part of a team with staff and volunteers and follow leadership’s direction.
Ability and desire to maintain a clean, organized work environment.
Time-management skills, including managing donation-flow urgency and arriving on time for shifts.
Ability or willingness to learn to use tools and equipment safely and correctly, such as a forklift, pallet jack, and dolly.
Knowledge of and desire to follow safety requirements, and ability to ensure store team members do the same.
Knowledge of or willingness to learn communication tools such as telephone, email, and two-way radio.
Ability to adapt to a changing work environment and learn new operations skills as the program develops.
Any combination of formal education, paid work experience, unpaid or volunteer experience, and life experience will be considered.

Nice To Haves

A qualifying combination of education, certification, and experience demonstrating the ability to perform the duties of the position.
Volunteer experience.
Bilingual Spanish.

Responsibilities

Greet and assist customers, load and measure items, answer questions, and operate the register.
Greet donors, accept and inspect donations that meet store criteria, and decline donations that do not.
Guide and support volunteers in completing tasks assigned by team members.
Process and price donations.
Stock merchandise on the sales floor.
Clean and organize the store, including receiving areas, break rooms, restrooms, and outdoor areas.
Assist donation pickup drivers with residential and business pickups as needed; this may be included in the weekly schedule.
Share information about Habitat events, builds, volunteer opportunities, and donation-round-up initiatives with customers, donors, and community members.
Support other ReStore locations as needed.

Benefits

Employer-paid health insurance premiums for employees, including medical, vision, alternative care, and prescriptions; 50% of dependent premiums are paid.
Employer-funded Health Reimbursement Account (HRA).
Employer-paid dental insurance for employees; 50% of dependent premiums are paid.
Employer-paid disability insurance.
Paid time off, starting at three weeks of vacation and two weeks of sick time.
11 paid holidays and a paid birthday off.
3% matching 403(b) retirement savings plan.
Flexible Spending Accounts (FSA).
Life insurance.
Employee Assistance Program (EAP).