Store Associate

CVS Health•Highland Park, IL

About The Position

The Retail Store Associate works in a customer-focused retail setting, both independently and as part of a team, to support customers and contribute to CVS Health’s health care services. The role includes customer service, cashier duties, maintaining the sales floor, supporting store operations, assisting departments such as photo and beauty, and helping pharmacy personnel when needed. The position also involves promoting CVS services and loyalty programs. This is a part-time position with 25 anticipated weekly hours.

Requirements

  • Must be at least 16 years of age.
  • Ability to remain upright on the feet for sustained periods.
  • Ability to lift and exert up to 35 lbs occasionally, up to 10 lbs frequently, and a negligible amount of force regularly, including overhead lifting.
  • Close visual acuity to view a computer terminal, read, and perform visual inspections involving small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent preferred, but not required.

Responsibilities

  • Provide differentiated customer service by anticipating customer needs, demonstrating compassion, and identifying and resolving potential service issues.
  • Greet customers warmly, maintain eye contact, and help customers locate items when needed.
  • Perform cashier duties accurately, including handling cash, checks, and credit card transactions in accordance with company policies and procedures.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Provide customer support to all departments, including photo and beauty, ensuring departments are stocked and operational and staying current with updated services and tools.
  • Assist pharmacy personnel when needed, including working regular pharmacy shifts as an opportunity for growth and career development.
  • Advocate for CVS services and loyalty programs that support customers on their path to better health.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.
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