Store Associate

CVS Health•Santa Clarita, CA

About The Position

The Retail Store Associate works in a customer-focused retail setting, independently and as part of a team, to support customers and store operations. The role provides attentive, compassionate service and helps customers with purchases, product locations, and store services. Associates maintain the sales floor, support store opening and closing activities as needed, assist across departments including photo and beauty, and may assist pharmacy personnel or work pharmacy shifts as an opportunity for growth and development. The position also involves promoting CVS services and loyalty programs that support customers’ health needs.

Requirements

  • At least 16 years of age.
  • Ability to remain upright on the feet, particularly for sustained periods.
  • Ability to lift and exert up to 35 pounds occasionally and up to 10 pounds frequently, and negligible force regularly, including overhead lifting.
  • Close visual acuity for tasks such as viewing a computer terminal, reading, and inspecting small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Anticipate customer needs, provide compassionate and attentive service, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and help customers locate items when needed.
  • Perform cashier duties accurately, including handling cash, checks, and credit card transactions in accordance with company policies and procedures.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing, and completing inventory tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Support all departments, including photo and beauty, by helping ensure they are stocked and operational and by staying current on updated services and tools.
  • Assist pharmacy personnel when needed, including working regular pharmacy shifts as opportunities arise.
  • Promote CVS services and loyalty programs.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting physical, emotional, and financial well-being, subject to hours worked and eligibility
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