Store Associate

Delta Sonic•Melrose Park, IL
•Onsite

About The Position

As a front-line representative of Delta Sonic, the Store Associate is responsible for ensuring that every customer receives a personalized, fast, and friendly service experience. Store Associates not only prepare "grab and go" food and beverages but also transact customer purchases. Other responsibilities include, but are not limited to, adhering to safety regulations and established build guides, following state and/or federal age-restricted sales laws, replenishing and stocking inventory, maintaining and cleaning food prep and storage areas, processing customer purchases, cleaning the store facilities, and following proper cash handling procedures. Store Associates understand the importance of balancing fast service with customer needs. They strive to create memorable experiences for and engage with every customer who enters their store.

Requirements

  • Must possess a current ANAB-accredited Certified Food Protection Manager (CFPM) certification (e.g., ServSafe, StateFoodSafety) or complete the certification within 30 days of hire
  • Must be 18 years of age or older
  • Excellent communication skills
  • A passion for creating memorable service experiences
  • Able to solve basic mathematical calculations
  • Unwavering honesty and integrity
  • Professional and welcoming demeanor
  • Able to work with a sense of urgency
  • Adapts easily to change
  • Able to stand, walk, and bend for long periods of time with or without reasonable accommodation
  • Able to lift moderate amounts of weight with or without reasonable accommodation
  • Willing to work a flexible schedule
  • Excited to work as part of a team
  • Year-round schedule availability is required

Nice To Haves

  • Prior experience in customer service and/or sales is preferred
  • Prior experience in food service, along with a knowledge of USDA, state, federal, and/or local food agency guidelines is preferred

Responsibilities

  • Prepare "grab and go" food and beverages
  • Transact customer purchases
  • Adhere to safety regulations and established build guides
  • Follow state and/or federal age-restricted sales laws
  • Replenish and stock inventory
  • Maintain and clean food prep and storage areas
  • Process customer purchases
  • Clean store facilities
  • Follow proper cash handling procedures
  • Balance fast service with customer needs
  • Create memorable experiences for and engage with every customer

Benefits

  • Flexible schedules
  • Team member discounts
  • Scholarship opportunities
  • Competitive benefits package to include, Health, Dental, Vision, Life, and Disability Insurances with 401k, HSA, and FSA
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