Store Associate

CVS Health•Worcester, MA

About The Position

Retail Store Associates work in a customer-focused retail setting, independently and as part of a team, to support customers’ needs and CVS Health’s purpose of helping people on their path to better health. The role provides customer service across store departments, performs cashier and sales-floor duties, supports store operations, and may assist pharmacy personnel. This is a part-time position with 29 anticipated weekly hours. The typical pay range is $15.00–$22.00 per hour. The position is eligible for a range of benefits and programs, depending on hours worked and eligibility.

Requirements

  • At least 16 years of age.
  • Ability to remain upright on the feet, particularly for sustained periods.
  • Ability to lift and exert up to 35 lbs occasionally, up to 10 lbs frequently, and negligible force regularly, including overhead lifting.
  • Close visual acuity to view a computer terminal, read, and perform visual inspections involving small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent preferred, but not required.

Responsibilities

  • Provide differentiated customer service by anticipating customer needs, demonstrating compassion and care, and identifying and resolving potential service issues.
  • Greet customers warmly and help them locate items when needed.
  • Accurately handle cash, checks, and credit card transactions while following company policies and procedures.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory-management tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Provide customer support to all departments, including photo and beauty, keeping departments stocked and operational and staying current with updated services and tools.
  • Assist pharmacy personnel when needed, including working regular pharmacy shifts as part of growth and career-development opportunities.
  • Advocate for CVS services and loyalty programs.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility
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