Store Associate

CVS Health•Middletown, PA
•$15 - $19

About The Position

The Retail Store Associate works in a customer-focused retail setting, both independently and as part of a team, to support customers and CVS Health’s goal of improving health care experiences. The role provides attentive, compassionate service; supports store operations and merchandising; and helps customers access store services and loyalty programs. The associate may assist pharmacy personnel and work regular pharmacy shifts as an opportunity for growth and career development.

Requirements

  • At least 16 years of age.
  • Ability to remain upright on the feet for sustained periods.
  • Ability to lift or exert up to 35 pounds occasionally, up to 10 pounds frequently, and a negligible amount regularly, including overhead lifting.
  • Close visual acuity to view a computer terminal, read, and perform visual inspections involving small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent preferred, but not required.

Responsibilities

  • Anticipate customer needs, provide compassionate service, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and offer help locating items.
  • Perform cashier duties accurately, handling cash, checks, and credit card transactions according to company policies and procedures.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Support all departments, including photo and beauty, keeping them stocked and operational and staying current with updated services and tools.
  • Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as part of growth and career development opportunities.
  • Advocate for CVS services and loyalty programs that support customers on their path to better health.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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