Store Associate - (RT491)

RaceTrac•Pembroke Park, FL

3d•Onsite

About The Position

At RaceTrac, we believe in making people’s lives simpler and more enjoyable - including yours! As a Store Associate, you’ll be at the heart of our guest experience, helping keep our stores clean, stocked, and running smoothly. Whether you're looking for part-time flexibility or a full-time career, you’ll gain valuable skills in a fast-paced, team-oriented environment.

Requirements

High School Diploma or GED (or in progress)
Previous experience in a fast-paced, guest-focused environment is a plus
A team player who takes the initiative and enjoys working with people
Ability to lift up to 50 lbs. and perform physical tasks like bending and standing
May be required to obtain and maintain food handler or alcohol server permits, depending on state/local regulations

Responsibilities

Deliver an Exceptional Guest Experience by providing friendly, prompt service at the register or self-checkout, suggesting additional products, and addressing guest concerns with urgency.
Foster a team-oriented, respectful work environment.
Ensure food and beverage items are available and up to quality standards.
Maintain cleanliness in food prep areas and follow all safety regulations.
Restock shelves, coolers, and display areas as needed.
Maintain a clean, welcoming store environment inside and out.
Complete regular cleaning tasks to ensure a great experience for guests.
Assist in inventory management and restocking.
Greet guests and teammates with a smile, responding promptly and courteously to both.
Respond promptly and respectfully to management directions, and be flexible and capable of working in all areas of the store, including but not limited to food service, store cleaning, cash wrap, and stocking shelves/coolers.
Prepare, handle, and serve food in accordance with safety and quality standards.
Maintain a clean and organized food service area, ensure proper storage and labeling of ingredients, and adhere to all food safety regulations to deliver a great guest experience.
Willing and able to clean all areas of the store, including breaking down food equipment and following established cleaning procedures.
Ensure adherence to safety protocols when handling chemicals.
Ensure shelves are fully stocked, and backrooms and coolers are clean, well-organized, and maintained.
Operate the cash register efficiently and accurately, process transactions, handle cash and card payments, and provide excellent guest service.
Ensure the register area is clean, organized, and stocked with necessary supplies while adhering to all cash-handling policies and procedures.
Act as the first point of contact for guest concerns, responding respectfully and compassionately while recognizing when to escalate issues to the shift manager.
Meet guest transaction expectations by managing line lengths and providing polite, clear, and prompt communication while responding quickly to requests.
Recognize the importance of following all written and verbal instructions to uphold food safety standards, including thoroughly cleaning preparation stations.
Proactively inform guests about promotional food items to raise awareness and drive product engagement.
Act in accordance with all RaceTrac policies, as well as federal, state, and local safety regulations, including those related to food safety.
Respond openly to feedback from guests, team members, and leaders, making necessary adjustments to enhance performance.
Be a reliable team player by arriving on time for scheduled shifts, supporting teammates throughout their shift, sharing important information, and working effectively with individuals from different backgrounds.
Engage with guests and teammates politely and respectfully, listening actively to their requests without interrupting.