Store Associate

CVS Health•Hoover, AL

About The Position

The Store Associate works in a customer-focused retail setting, both independently and as part of a team, to support customers and CVS Health’s health care services. The role provides friendly, compassionate service; handles cashier duties; maintains the sales floor and inventory; supports store opening and closing; and helps keep departments such as photo and beauty stocked and operational. Associates may also assist pharmacy personnel, including working regular shifts in the pharmacy, and promote CVS services and loyalty programs.

Requirements

  • At least 16 years of age.
  • Ability to remain upright on the feet for sustained periods.
  • Ability to lift and exert up to 35 lbs occasionally, up to 10 lbs frequently, and a negligible amount of force regularly, including overhead lifting.
  • Close visual acuity to use a computer terminal and read or visually inspect small parts and details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent preferred, but not required.

Responsibilities

  • Anticipate customer needs, provide compassionate service, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and offer help locating items.
  • Accurately handle cash, checks, and credit card transactions while following company policies and procedures.
  • Restock shelves, check in vendors, update pricing, and complete inventory management tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Provide customer support to all departments, including photo and beauty, and help keep them stocked and operational.
  • Assist pharmacy personnel when needed, including working regular pharmacy shifts as opportunities for growth and career development.
  • Advocate for CVS services and loyalty programs.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits.
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.
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