Store Associate

CVS Health•Fresno, CA

About The Position

The Store Associate works in a customer-focused retail setting, independently and as part of a team, to support customers’ needs and help CVS Health deliver a connected, convenient, and compassionate health experience. The role includes providing attentive customer service, accurately processing purchases, maintaining the sales floor and inventory, supporting store operations, and helping other departments stay stocked and operational. Associates may assist pharmacy personnel and work regular pharmacy shifts as an opportunity for growth and career development. The position is part-time, with 20 anticipated weekly hours.

Requirements

  • At least 16 years of age.
  • Ability to remain upright on the feet, particularly for sustained periods.
  • Ability to lift and exert up to 35 lbs of force occasionally, up to 10 lbs frequently, and a negligible amount regularly, including overhead lifting.
  • Close visual acuity to perform tasks such as viewing a computer terminal, reading, and visually inspecting small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent preferred, but not required.

Responsibilities

  • Anticipate customer needs, provide compassionate and attentive service, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and help customers locate items when needed.
  • Accurately handle cash, checks, and credit card transactions while following company policies and procedures.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing, and completing inventory tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Provide customer support to all departments, including photo and beauty, and help ensure departments are stocked and operational.
  • Remain current with updated services and tools.
  • Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as part of growth and career development opportunities.
  • Promote new CVS services and loyalty programs.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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