Store Associate

CVS Health•Millbury, MA
•$15 - $22

About The Position

Retail Store Associates play a meaningful role at CVS Health, helping customers with their needs in a customer-focused retail setting. The role involves working independently and as part of a team to provide attentive service and support the store’s operations. Associates may also assist pharmacy personnel and work regular shifts in the pharmacy as opportunities for growth and career development.

Requirements

  • Must be at least 16 years of age.
  • Remain upright on the feet for sustained periods.
  • Lift and exert up to 35 lbs occasionally, up to 10 lbs frequently, and a negligible amount regularly, including overhead lifting.
  • Have close visual acuity for tasks such as viewing a computer terminal, reading, and inspecting small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent; preferred but not required.

Responsibilities

  • Provide differentiated customer service by anticipating customer needs, demonstrating compassion and care, and identifying and resolving potential service issues.
  • Greet customers warmly and help them locate additional items as needed.
  • Perform cashier duties accurately, including handling cash, checks, and credit card transactions in accordance with company policies and procedures.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Support all departments, including photo and beauty, by helping ensure they are stocked and operational and staying current with updated services and tools.
  • Assist pharmacy personnel when needed, including working regular pharmacy shifts as part of growth and career development opportunities.
  • Promote and advocate for CVS services and loyalty programs that support customers’ health journeys.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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