Store Associate

CVS Health•Rock Hill, SC
•$15 - $19

About The Position

The Store Associate works in a customer-focused retail setting, both independently and as part of a team, to support customers and contribute to their health care experience. The role provides customer service, performs cashier duties, maintains the sales floor and inventory, supports store operations, and assists other departments, including pharmacy when needed. Associates also promote CVS services and loyalty programs.

Requirements

  • At least 16 years of age.
  • Able to remain upright on the feet for sustained periods.
  • Able to lift and exert up to 35 lbs occasionally, up to 10 lbs frequently, and a negligible amount regularly, including overhead lifting.
  • Close visual acuity to use a computer terminal and perform visual inspections involving small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent preferred, but not required.

Responsibilities

  • Anticipate customer needs, provide compassionate service, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and offer help locating items.
  • Accurately handle cash, checks, and credit card transactions while following company policies and procedures.
  • Restock shelves, check in vendors, update pricing information, and complete inventory tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Support all departments, including photo and beauty, by keeping them stocked and operational and staying current on services and tools.
  • Assist pharmacy personnel when needed, including working regular pharmacy shifts as an opportunity for growth and career development.
  • Advocate for CVS services and loyalty programs that support customers on their path to better health.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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