Store Associate

CVS Health•Woodfin, NC

2d•$15 - $18

About The Position

The Store Associate works in a customer-focused retail setting, independently and as part of a team, to support customers and help meet their needs. The role includes providing attentive service, operating the register, maintaining the sales floor, supporting store operations, and assisting departments such as photo, beauty, and pharmacy. Associates also promote CVS services and loyalty programs.

Requirements

At least 16 years of age.
Ability to remain upright on the feet for sustained periods.
Ability to lift and exert up to 35 pounds occasionally, up to 10 pounds frequently, and a negligible amount regularly, including overhead lifting.
Close visual acuity to view a computer terminal, read, and perform visual inspections involving small parts or details.

Nice To Haves

Previous experience in a retail or customer service setting.
High school diploma or equivalent.

Responsibilities

Anticipate customer needs, provide compassionate and attentive service, and identify and resolve potential service issues.
Greet customers warmly, maintain eye contact, and help customers locate items.
Accurately handle cash, check, and credit card transactions while following company policies and procedures.
Restock shelves, check in vendors, update pricing information, and complete inventory tasks as directed by the store manager.
Support store opening and closing activities when needed.
Provide customer support to all departments, including photo and beauty, and help ensure departments are stocked and operational.
Stay current with updated services and tools.
Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as an opportunity for growth and career development.
Promote CVS services and loyalty programs.